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Kia of North Austin

Austin, TX

4.8
2,109 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,109 reviews

October 07, 2021

The service was good and educational, but they were taking so long from 7 am until 4:45 for oil change and tire/ engine check . More

by marouane.merabia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Bailey was an awesome salesman! He made the purchase process quick and painless. He was very patient with us. More

by K-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

October 07, 2021

All of the staff is professional and friendly! The mechanics are excellent and thorough. Their waiting areas are state-of-the-art and include a multitude of drinks and snacks. The happiness of the em More

by Marla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in Service, Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Excellent service and communication. Definitely will return to this dealership for both sales and service. More

by Chief2487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Excellent customer service very clean waiting area and fast service, My suv was wash and very clean. More

by DURANT68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Bought my Kia from this dealership 10 years ago for a good price. They have kept it running well with minimal cost and repairs. Great repair shop looking out for me, their customer. More

by JOHNINGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

I've gone to KIA dealerships for more than a decade. My one visit to your service department was so great and way better than any other. The people were extremely nice and helpful. Service was professional More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny and the lady at customer service desk. , Eugene Penberg
Oct 06, 2021 -

Angel responded

Good

October 06, 2021

Great and quick service! Super nice and helpful staff and techs! Nice amenities while you wait! More

by integralfutures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Servkce has been excellent Staff are very knowledgeable Servkce has been excellent Staff are very knowledgeable and happy. I moved to this. Dealership after retiring feom Houston. More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

My husband and I love this Kia dealership. Everyone in the service department is friendly and helpful. Our Soul is always well taken care of and with a minimum amount of wait time. More

by kasnyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service department
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

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