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Kia of North Austin
Austin, TX
2,131 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,131 reviews
October 16, 2021
I received excellent customer service from James Underwood and Susan Idais at Kia North Austin. They were able to get us into the car of choice with what we had. This dealership provided the best se Underwood and Susan Idais at Kia North Austin. They were able to get us into the car of choice with what we had. This dealership provided the best service and I definitely recommend them! More
by Shawna75
Employees Worked With
James Underwood, Susan Idais
October 16, 2021
I felt they really pushed hard to to get the best deal for themselves, and found it very tiring when Idid not want all the Add-ons, and I will never sign a contract on an iPad again, since I paid for some for themselves, and found it very tiring when Idid not want all the Add-ons, and I will never sign a contract on an iPad again, since I paid for some coverages I did not want because the pages were flipped through too fast. But in the end I felt it was a fair price and I’m happy with the car More
by legreenart
Verified CustomerEmployees Worked With
Joseph
October 16, 2021
Our sons had bought vehicles from this dealership within the last few months and were pleased with their experience. When we decided to purchase another vehicle,we decided to try this dealership. We are ve the last few months and were pleased with their experience. When we decided to purchase another vehicle,we decided to try this dealership. We are very happy we did. Everything went very smooth. Joseph was our salesperson. He was very helpful and was very knowledgeable about all the different models we were looking at. We couldn't ask for a better experience. Thank you Kia North Austin and Joseph! More
by jpstolle
Employees Worked With
Joseph Weathersby
October 13, 2021
Great experience overall! Everything was superb. We had been at other dealerships and what mostly made us turn away was the customer service and with Wills it was a whole other ball game. We are really imp been at other dealerships and what mostly made us turn away was the customer service and with Wills it was a whole other ball game. We are really impressed on how punctual and organize he is. 10 out of 10. I highly recommend him I'd you're looking to buy a KIA . You won't regret! More
by Jose Eduardo
Employees Worked With
Wills Philyaw
October 12, 2021
I went to change only oil and after they done it start licking and missing oil and went to fix it and the said they will have a look and come back saying it’s done and still licking licking and missing oil and went to fix it and the said they will have a look and come back saying it’s done and still licking More
by Atotakareem
Employees Worked With
Eugene Penberg
