Kia of North Austin

Very friendly and helpful staff. Quickly answered all my questions and my car was cleaned and ready to go Quickly answered all my questions and my car was cleaned and ready to go More

We went in for an oil change and decided to ask questions on possibly trading in our car for a more affordable one. We were introduced to Hannah Brusseau and she was amazing and patient with us. She listened on possibly trading in our car for a more affordable one. We were introduced to Hannah Brusseau and she was amazing and patient with us. She listened to us, we told her what our budget was and what price point we wanted and she made it happen. We had our two little ones with us and she took her time to make my 4 year old comfortable, knowing this is a long process and he was restless. She did not rush the process, she stayed very late with us and when we found out we weren’t going to be able to take the car home with us that day, she offered to personally deliver it to our home. When she brought the car to our house she took her time to explain to me all of the cars features and set me up. She continues to check up on us and is available with any other questions we have. She made our car trade in easy and stress-free. This is our 3rd time buying a Kia and this has been the best experience yet. I would definitely recommend anyone to this dealership and hopefully you get to work with Hannah! Bailey from finance helped us with our contract and he explained everything to us and answered all of our questions. Everyone we interacted with was welcoming and friendly. More

I normally am wary about buying vehicles, but Hannah and the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical sale the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical salespeople. I would highly recommend her to anyone looking for an easy, no hassle buying experience! More

Service was quick and I they arranged an Uber for me to go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate tri go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate trip. More

Always very helpful. The service gentleman I used was awesome. His name is Kevin. Thank you for taking care of my issues. The service gentleman I used was awesome. His name is Kevin. Thank you for taking care of my issues. More

Appointment was quickly scheduled. Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back. He was very courteous and thorough. Good representative for KIA. Thank you. More

Nice venue and good customer service. I was impressed by how everyone was cordial and seemed to enjoy working there. I was impressed by how everyone was cordial and seemed to enjoy working there. More

Will’s listened to what I wanted and needed for my daughter. He delivered! Ask for Will’s! daughter. He delivered! Ask for Will’s! More

The process of purchasing a new car can be daunting, but Hannah Brusseau and the finance staff made it easy and stress-free. Hannah was great—very patient and never rushed the process. She listened to my n Hannah Brusseau and the finance staff made it easy and stress-free. Hannah was great—very patient and never rushed the process. She listened to my needs and was able to show me a car within my budget. The entire process is several hours long from discussing options, seeing 1 or more cars, taking a test drive, doing a credit check, discussing financing options, and getting familiar with the features of the new car. This is my 2nd time buying a Kia from this dealership—they are fantastic from sales to finance to service staff. The process of purchasing a new car can be daunting, but Hannah Brusseau and the finance staff made it easy and stress-free. Hannah was great—very patient and never rushed the process. She listened to my needs and was able to show me a car within my budget. The entire process is several hours long from discussing options, seeing 1 or more cars, taking a test drive, doing a credit check, discussing financing options, and getting familiar with the features of the new car. This is my 2nd time buying a Kia from this dealership—they are fantastic from sales to finance to service staff. More

Advisor was friendly and courteous. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. More