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Kia of North Austin

Austin, TX

4.8
2,035 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,035 reviews

September 21, 2021

Great customer service! Great work on my car. Everything was explained so I could understand. Will definitely bring my car back More

by Enirak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

September 21, 2021

Great service and experience buying our kia carnival. Friendly and knowledgeable staff. Would go back for a new car. More

by Julien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James , Derek Martinez
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

September 20, 2021

Very courteous and promp on my visit to get oil changed!! Will be back soon More

by S Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Martinez, Eugene Penberg, Wills Philyaw, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 20, 2021

Very warm place with very friendly people and amazing customer service and a good place to recommend for anyone you know More

by Soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

September 20, 2021

It’s the busiest dealership I’ve ever seen. Miguel Guerra is an amazing young man who is very patient and knowledgeable. It’s been a pleasure working with him and his team. All very supportive! More

by LITASOSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Guerra
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 19, 2021

Brian was very helpful, friendly and thorough. The customer waiting area was clean and well stocked. More

by Lisa L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 18, 2021

Great customer service and the sales associate really did everything he could to help us get a great car for my daughter I highly recommend this dealership. More

by juan.reyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 17, 2021

Southwest Kia of Austin is a top notch dealership. They have friendly and experienced employees and their service is fantastic . That is one of the reasons I am driving my second Kia. More

by DORISABROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 17, 2021

Had great knowledge of the vehicles. No pressure. Only downfall was the car being marked up due to shortage. More

by LK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles, Michael Webb
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 17, 2021

Very happy with my experience! Everyone was helpful and friendly. Jamie made sure I was getting exactly what I wanted! I will definitely be using them for all my future services! More

by CHANEYGOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Jamie Griles
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

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