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Kia of North Austin

Austin, TX

4.8
2,238 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,238 reviews

December 07, 2021

Excellent and professional service! I greatly appreciate the care and attention of the associates and the thorough job they did. I’d sum it up as above and beyond. I’m very thankful for their help with my c More

by andraumeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 09, 2021 -

Kia of North Austin responded

Thank you very much for your kind and thoughtful feedback. It was truly the pleasure of our Kia of North Austin team to provide an excellent and professional experience while servicing your vehicle. Our team wishes you safe and exciting travels on the road ahead and we hope you'll visit us along the way whenever we can be of assistance

December 06, 2021

Poor communication. Had to pull teeth to get an update on my car. No one ever called to ask for details about the knocking noise. They just said “the tech drove it and didn’t hear anything. Come get it” More

by Patm2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene Penberg
December 04, 2021

Great customer service. They get your repairs done in a timely manner! Very professional employees! More

by coacht2337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 06, 2021 -

Kia of North Austin responded

Thank you for taking the time to leave the team at Kia of North Austin a review! We appreciate you choosing us for your vehicle needs, and look forward to seeing you again soon.

December 04, 2021

I have always love coming to this dealership But today I have always love coming to this dealership But today was Excellent the service I received today was above and beyond my service manger (Arturo Sil More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Dec 06, 2021 -

Kia of North Austin responded

Gina, Arturo was thrilled to hear your kind words. We're lucky to have him on the team at Kia of North Austin. We appreciate your continued patronage and look forward to seeing you again.

December 03, 2021

Brian (tall with longer hair and glasses) was absolutely phenomenal. He hands down provided the best service I’ve ever gotten at a Kia dealership for service. He kept me updated the entire time, gave recomm More

by julianaelaine13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! Brian is an asset to our team at Kia of North Austin! He and the rest of the team are happy to hear that your last visit was a five-star experience. We hope to see you again soon!

December 03, 2021

Friendly people and excellent service. Great communication in keeping me informed on status of service. More

by gil.bilyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain , Eugene Penberg
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! We hope to see you again soon at Kia of North Austin!

December 03, 2021

The dealership is pront and timely in there service department and give good service always More

by Ladybugg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 03, 2021 -

Kia of North Austin responded

Thanks for taking the time to leave us a review! We appreciate the feedback and hope to see you again soon at Kia of North Austin!

December 03, 2021

Bailey was very helpful and got me the deal I wanted great service. I would recommend to my friends and family More

by Cgarcia4216
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
Dec 06, 2021 -

Kia of North Austin responded

Thanks for the recommendation! Bailey is an asset to our team at Kia of North Austin. We appreciate your continued patronage!

December 02, 2021

Yes Daniel Epstein was super helpful will go back again, great customer service and very knowledgeable. More

by Lynnbarfield10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 02, 2021 -

Lynnbarfield10 responded

Thanks Daniel Epstein for the kind and efficient service

December 02, 2021

Terrific service as always. Very efficient, friendly staff professional. Facility is always nice and very clean More

by ronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the five stars, Ronda! We hope to see you again soon at Kia of North Austin.

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