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Kia of North Austin

Austin, TX

4.8
2,108 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,108 reviews

October 24, 2021

Sahill made it a great experience from the phone call. To the visit from when I came in. More

by Brentbonilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahill
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 23, 2021

Everything was simple and easy. Except for the financing. We told 2 salesmen we were pre approved and they both said great. And we had a low rate with the other financial company. We were asked if kia could More

by rgolinowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood, Thomas Thompson , Jamie Griles
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 22, 2021

Michael was friendly and helpful in describing the services required for my Soul. The facility was well lit and clean. More

by WEBDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb, Eugene Penberg
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 21, 2021

All ways are there too help me pick out my car's very happy with my 2022 Telluride thanks More

by YOLAG57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin is thrilled to hear that you're loving your new Telluride! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 21, 2021

This dealership has done all maintenance on my Sportage. They are friendly and always do a top notch, thorough job. I highly recommend them. More

by Twis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb, Eugene Penberg
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 21, 2021

We had a couple of light bulbs thst were out. The service was great. Polite and professional. Added to that the service was complimentary. That's why we keep coming back to the Kia dealership. More

by KELECTROLUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 20, 2021

Prompt and courteous service. Service person was helpful and knowledgeable Waiting area was clean and restrooms convenient. More

by JUDECROWLEY4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Eugene Penberg
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 19, 2021

James Underwood did a great job for us and we enjoyed the experience and would do business again. More

by MIKEMOBLEY2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Underwood
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 19, 2021

Poor customer service at front lobbyRude finance, Poor customer service at front lobby Rude finance, unprofessional, pushes even when told not to. Jamie was great, honest, respectful, More

by mafiharz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance, Levi, Jamie Griles
Oct 20, 2021 -

Kia of North Austin responded

Hello, thank you for the feedback. I'd like to learn more about your experience and what we can do to make it better. Please contact me at your earliest convenience. Ben Klein, General Manager

October 19, 2021

Parts were left on my passenger floor that were removed inside my car during an oil change.? Found ash on my dash, I don't smoke More

by KEVIN3FIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
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