Back

Kia of North Austin

Austin, TX

4.8
2,107 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 2,107 reviews

November 10, 2021

Wills Philyaw is the best sales person I’ve worked with. To date I’ve purchased 4 cars from him. He is super friendly, knowledgeable and quick! More

by LaizaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 09, 2021

They were very friendly and helpful with my car and pulling up my information. Extremely nice waiting area and amenities More

by madi.rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 09, 2021

Someone has always met me at my car as soon as I drive up for service. Then, I am escorted inside and shown where to wait. Shortly, the person in charge of my car, comes in and discusses what needs to be don More

by crl_corbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb, Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 09, 2021

This Kia service center was great! They changed my oil and rotated my tires in a timely manner, pointed out what was overdo and what needed fixing, and were polite and professional. The gentleman that ass More

by Temily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 09, 2021

Everyone here at the north Austin location was very kind and accommodating! Daniel and Ivan were very personable as well. More

by Morgan Isaacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Ivan Rodriguez
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 08, 2021

Manny was very helpful, friendly, and knowledgeable. He earned my respect and when my Kia needs service I will be bringing it to him More

by Al H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 08, 2021

Person from service department was unsure/unable to explain to me what was wrong with the car. He needs to be able to tell me the extent of the damages to my car. I left there not trusting him and felt More

by dbrhgill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
Dec 03, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin aims to provide a five-star experience to all of our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 737-999-7251 or email me at johnsheeks@lithia.com at your earliest convenience. I would like to personally discuss your recent visit. Thank you, and I am looking forward to hearing from you soon. John Sheeks Fixed Operations Manager

November 06, 2021

Great experience at this dealership. The inside of the dealership is very nice - modern and well kept. Our sales associate, Joe, was extremely knowledgeable, professional, and friendly. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weathersby
Nov 07, 2021 -

Kia of North Austin responded

Hello JB, thanks for the kind words! Joe & our team were happy to hear them. We look forward to seeing you again soon at Kia of North Austin.

November 06, 2021

The staff and facility are world class, I would recommend anyone to buy and maintain their KIA vehicles here! More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manual Bernal, Wills Philyaw
Nov 07, 2021 -

Kia of North Austin responded

Thank you for taking the time to leave us a review. Our team values your feedback and was happy to hear the kind words. We look forward to seeing you again soon at Kia of North Austin.

November 05, 2021

Manny is one of the service host at Kia. This is my third car we have bought from this dealership. A huge sell for us is the service techs are helpful and Advocate for the customer. Manny went above and beyo More

by ANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 07, 2021 -

Kia of North Austin responded

Hello, Manny is definitely an asset to our team here at Kia of North Austin and we are happy to hear he met the mark on your last visit. Thanks for the kind words and we look forward to seeing you again soon.

...
111
...