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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,105 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,105 reviews

November 19, 2021

Transmission still slipping, warranty runsout in 6G's. New owners nothing new. Promises and incomplete. More

by GILBERTMENDEZ870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All cashiers very helpful, Eugene Penberg
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Nov 22, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin aims to provide a five-star experience to all of our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 737-999-7252 or email me at johnsheeks@lithia.com at your earliest convenience. I would like to personally discuss your recent visit. Thank you, and I am looking forward to hearing from you soon. John Sheeks Fixed Operations Manager

November 16, 2021

They Get the job done fast and they take care of my issues, thank you all More

by marouane.merabia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg, Ben Klein
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Nov 22, 2021 -

Kia of North Austin responded

Hello, thank you for the five stars! We hope to see you again soon at Kia of North Austin!

November 16, 2021

Manny is always the best he always tries to get me out as quick as possible More

by waltrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Nov 22, 2021 -

Kia of North Austin responded

Hello, Manny is an integral part of our team's success at Kia of North Austin. He was elated to hear your kind words, and we look forward to seeing you soon at Kia of North Austin!

November 16, 2021

My visit was very Quick professional and efficient and scheduling was very easy on line. More

by KARSTENLINDA928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks for the positive review! Our team at Kia of North Austin aims to provide every customer with a five-star experience at every visit. Thanks for choosing us for your automotive needs and we look forward to seeing you again!

November 15, 2021

All of in person services were very welcoming. Service department kept me updated on the progress of my Kia Soul More

by YAZZMINNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the recommendation and five stars! Our team at Kia of North Austin looks forward to seeing you again soon!

November 15, 2021

Wills was awesome to work with and made the experience fun instead of excruciatingly painful. More

by nobby007
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
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Nov 22, 2021 -

Kia of North Austin responded

Hello, Wills is an asset to our team at Kia of North Austin, and he was thrilled to hear your kind words! Hope to see you again soon at Kia of North Austin!

November 14, 2021

They did a great job with my car.. I am very impressed.. thank you a lot. More

by PGCLAY2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 15, 2021 -

Kia of North Austin responded

Hello, thanks for providing such positive feedback to our team at Kia of North Austin. We appreciate you choosing us for your automotive needs and look forward to serving you now and well into the future.

November 14, 2021

I enjoyed my experience there. Staff was quick and courteous. And the waiting room was very comfortable. More

by EMB003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 15, 2021 -

Kia of North Austin responded

Hello, thank you for taking the time to leave us a review. Our entire team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 13, 2021

Welcoming, prompt, friendly, respectful and knowledgeable staff. Detailed explanations of vehicle needs and service savings. More

by roseann.rossiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 15, 2021 -

Kia of North Austin responded

HI Roseann, thanks for the five-star review! Our team at Kia of North Austin strives to provide an extraordinary experience at every visit,. Thanks for choosing us for your vehicle needs. We look forward to seeing you again soon!

November 13, 2021

My salesman was attentive and professional. The dealership was able to process a very difficult trade-in. More

by rjscompugeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
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Nov 15, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. We appreciate you taking the time to leave the team at Kia of North Austin a review and look forward to serving you now and well into the future.

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