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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

November 21, 2021

Great service department. Daniel was attentive and courteous. I will be back again. Thank you More

by Seraday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the kind words. Daniel & the entire team at Kia of North Austin look forward to seeing you again soon!

November 21, 2021

Zachary was amazing! I’ve never had a better buying experience! Thank you Zachary for everything! More

by BernieBarnett39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Smith
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Nov 22, 2021 -

Kia of North Austin responded

Hi Bernie, thanks so much for the kind words! Zachary & the entire team at Kia North Austin were thrilled to hear your feedback. We look forward to seeing you again soon!

November 21, 2021

Purchasing my 2022 KIA Sportage Nightfall was the BEST car buying experience I ever had! More

by Melissa Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux, Jamie Griles
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Nov 22, 2021 -

Kia of North Austin responded

Hi Melissa, thanks so much for your kind words! We hope you're LOVING your new Sportage Nightfall Edition! Jamie, Joshua, and the rest of the Kia North Austin team were over the moon when they heard your raving review. We look forward to serving you and your Sportage now and well into the future!

November 21, 2021

Bought my car at a dealership in Florida it was offered free oil changes for two years. Moved to Texas and the service Ryder hard the other dealerships free oil change. Earned a customer for sure! More

by IRISHMACTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the five stars! Our team at Kia of North Austin hopes to see you again soon!

November 21, 2021

They required us to buy the LoJack and cosmetic vehicle protection plan. Had to sit with their finance manager to get the details of the contract correct. Had to show them multiple discrepancies that would More

by sil32208
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Williams
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November 20, 2021

Very satisfied, Diagnostic and repair same day. Sean and Michael were great! Definitely recommend Southwest Kia! More

by erlinda.arias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Michael
Report | Print
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the positive feedback! Sean, Michael and the rest of the crew at Kia of North Austin were happy to hear your kind words. We look forward to seeing you again at Kia of North Austin!

November 19, 2021

Very good customer service and great at paying attention to customer details, needs and wants More

by AF
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Eugene Penberg
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Nov 22, 2021 -

Kia of North Austin responded

Hi, thanks for choosing Kia of North Austin! Our team was thrilled to hear your kind words, and we hope to see you again soon!

November 19, 2021

Transmission still slipping, warranty runsout in 6G's. New owners nothing new. Promises and incomplete. More

by GILBERTMENDEZ870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All cashiers very helpful, Eugene Penberg
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Nov 22, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin aims to provide a five-star experience to all of our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 737-999-7252 or email me at johnsheeks@lithia.com at your earliest convenience. I would like to personally discuss your recent visit. Thank you, and I am looking forward to hearing from you soon. John Sheeks Fixed Operations Manager

November 19, 2021

Best experience ever! The salesman Jaime I worked with went above and beyond to help. More

by Sabrinaluvs4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
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Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the kind words. Jamie is an asset to our team at Kia of North Austin. We're happy to hear your feedback, and look forward to seeing you again soon at Kia of North Austin!

November 16, 2021

Manny is always the best he always tries to get me out as quick as possible More

by waltrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 22, 2021 -

Kia of North Austin responded

Hello, Manny is an integral part of our team's success at Kia of North Austin. He was elated to hear your kind words, and we look forward to seeing you soon at Kia of North Austin!

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