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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

December 03, 2021

Bailey was very helpful and got me the deal I wanted great service. I would recommend to my friends and family More

by Cgarcia4216
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Kia of North Austin responded

Thanks for the recommendation! Bailey is an asset to our team at Kia of North Austin. We appreciate your continued patronage!

December 02, 2021

Terrific service as always. Very efficient, friendly staff professional. Facility is always nice and very clean More

by ronda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Dec 03, 2021 -

Kia of North Austin responded

Thanks for the five stars, Ronda! We hope to see you again soon at Kia of North Austin.

December 02, 2021

Friendly people and excellent service. Great communication in keeping me informed on status of service. More

by gil.bilyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain , Eugene Penberg
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Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! We hope to see you again soon at Kia of North Austin!

December 02, 2021

Yes Daniel Epstein was super helpful will go back again, great customer service and very knowledgeable. More

by Lynnbarfield10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Dec 02, 2021 -

Lynnbarfield10 responded

Thanks Daniel Epstein for the kind and efficient service

December 02, 2021

The dealership is pront and timely in there service department and give good service always More

by Ladybugg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Dec 03, 2021 -

Kia of North Austin responded

Thanks for taking the time to leave us a review! We appreciate the feedback and hope to see you again soon at Kia of North Austin!

November 30, 2021

Service personnel were friendly and efficient. I liked having an appointment and that they had my info. More

by theplayisthething
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Nov 30, 2021 -

theplayisthething responded

The service personnel were friendly and efficient. I liked having an appointment and that they had all of my car information at hand.

November 30, 2021

Everyone was awesome and friendly. Calls were prompt and informative. Service was awesome. Thanks Kia! More

by S21corbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 03, 2021 -

Kia of North Austin responded

Thank you for the kind words. We hope to see you again soon at Kia of North Austin!

November 30, 2021

We had a great experience with our Kia Family! 2022 we are riding in style and we love it! More

by Ebanks3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Wills Philyaw
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Dec 03, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! We're happy you're loving your new vehicle, and we hope to see you again at Kia of North Austin!

November 28, 2021

Shane was an awesome salesman. He really wanted to help me out with looking and buying a vehicle since this was my first one. The others there were not so helpful they wanted only answers and didn’t care t More

by Ashvara97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard , Shane Hauser
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Nov 28, 2021 -

Kia of North Austin responded

Thank you so much for the kind words! Shane & the rest of the team at Kia of North Austin were thrilled to hear them. We hope to see you again soon at Kia of North Austin.

November 28, 2021

Very prompt, very helpful. I will be back for more help. Thank you for everything More

by RONNIEARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Nov 28, 2021 -

Kia of North Austin responded

Thanks for the kind words, Ronnie. We hope to see you again soon at Kia of North Austin!

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