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Kia of Murfreesboro
Murfreesboro, TN
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 132 reviews
May 05, 2020
Excellent place from start to finish. From trade-in to buying, to servicing and maintenance, you can’t ask for more. Great staff and atmosphere, great prices and better value. I recommend everyone to them buying, to servicing and maintenance, you can’t ask for more. Great staff and atmosphere, great prices and better value. I recommend everyone to them and have had all that have gone to them just as happy. More
by Adunn
Employees Worked With
Dale Gustin
March 31, 2020
So, when I first wrote my review I give this place five stars based off my initial experience. Let’s fast forward 6 weeks and I dropped the stars to 2. I bought the car for my 73 year old mom to get ar stars based off my initial experience. Let’s fast forward 6 weeks and I dropped the stars to 2. I bought the car for my 73 year old mom to get around Dickson and to be honest she loves it. The car was missing the SD card which is how the maps works on the car. Oh no problem said the salesman I’ll get that ordered and mail it to you right away. 4 weeks later nothing. We tried calling and nothing. No return calls nothing. So we called and spoke with the sales manager. Oh this is the first I heard about this I’m on it and will get back to you tomorrow. Two weeks later and no calls returned and our calls our now avoided. I am beyond frustrated and I’m even more let down. I really thought this dealership was different. No, I was wrong. Once you buy the car here your on your own. ••••••••please••••please avoid this place at all cost More
by UCLA435
Employees Worked With
Sales manager, sales team
March 31, 2020
I believe they are a bunch of crooks I will never take anything to them for service again and I will never buy a vehicle from Kia of Murfreesboro anything to them for service again and I will never buy a vehicle from Kia of Murfreesboro More
by brandon_russell
Employees Worked With
Service dept
March 27, 2020
I have no words to describe the remarkable customer service I had with the dealership & my joy in the positive experience I had. I am a devoted Kia customer, however Kia in Murfreesboro offered such wo service I had with the dealership & my joy in the positive experience I had. I am a devoted Kia customer, however Kia in Murfreesboro offered such wonderful service. I would drive a thousand miles to do business with this dealership again. More
by hannapega
Employees Worked With
Mac,TJ& Martin
March 25, 2020
Service dept They were friendly, helpful. A wonderful place to wait.All my questions and concerns were addressed. I left feeling that we and my car were important They were friendly, helpful. A wonderful place to wait.All my questions and concerns were addressed. I left feeling that we and my car were important to them. More
by Ladyhen
Employees Worked With
Donald Spouse, Dale Justin
March 19, 2020
Had a great experience with Kia of Murfreesboro. Honest and straight forward. No high pressure sales tactics. Everyone there was super helpful and super nice. and straight forward. No high pressure sales tactics. Everyone there was super helpful and super nice. More
by Carol
Employees Worked With
Donald
March 12, 2020
Great dearership!! Everyone was so helpful and understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) More
by bryanna
Employees Worked With
Donald Sprouse
March 10, 2020
Great service departmentCustomer waiting area was Great service department Customer waiting area was spotless Very informative and reliability of Kia. Even looked at newer models while I waited for Great service department Customer waiting area was spotless Very informative and reliability of Kia. Even looked at newer models while I waited for my oil change! More
by Kb9662257
Employees Worked With
Dale Justin
March 07, 2020
Great customer service and over all experience! Kia of Murfreesboro has always been great to deal with. This is my 2nd purchase from Martin and his team. Everett was a great Salesman and had the knowledg Murfreesboro has always been great to deal with. This is my 2nd purchase from Martin and his team. Everett was a great Salesman and had the knowledge it takes to make you feel comfortable. More
by MarkkTaylor
Employees Worked With
Everett McCrary
March 05, 2020
Justin was very helpful to me and my wife. Very prompt and informative with our questions, received a rental car so that we could go back and forth to the hospital for my father-in-law. Called with additi and informative with our questions, received a rental car so that we could go back and forth to the hospital for my father-in-law. Called with additional information when he found it! Very courteous! Very helpful! Customer service department, A- rating in my opinion! Thank you Justin , and thank you Kia! More
by Qualls
Employees Worked With
Justin
