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Kia of Murfreesboro
Murfreesboro, TN
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 135 reviews
June 21, 2020
Incredible customer service! I drove from Hendersonville to look at a new Kia Soul. My salesperson Ryan had already created a great relationship with me over the telephone and kne I drove from Hendersonville to look at a new Kia Soul. My salesperson Ryan had already created a great relationship with me over the telephone and knew exactly what I was looking for both in a car, and the shopping experience. The process was no pressure, laid back, very knowledgable, and by far the cleanest dealership I have ever seen! I even changed the model of Soul I wanted mid-stream which didn't phase Ryan one bit. (Ask for Ryan when you go in!) I got to meet Martin Herr (The Kia Guy), and it was like we were long lost friends which we are now. Martin believes in establishing strong relationships that last for longer than the purchase of a car. His team is amazing as the entire facility is full of great attitudes, and Martin leads by example. Shout out to Max and Chance who were wonderful as well during the sale. Love my new Soul, and being a Murfreesboro Kia family member and partner! More
by Tony Reid
Employees Worked With
Ryan, Martin, Chance, and Max
June 01, 2020
Wanted to purchase a new Kia Sportage. Had visited this dealership 3 months prior and really learned a lot from the sales personnel. The people I worked with were very courteous knew what they were talking dealership 3 months prior and really learned a lot from the sales personnel. The people I worked with were very courteous knew what they were talking about and made me feel at home. I never doubted their honesty. I would never go to another dealer again. More
by Susan.Brothers
Employees Worked With
Donald Sprouse, Chance Hofmeister, Mike Kerr, Mike (business mgr)
May 30, 2020
I had a great first time experience at Kia of Murfreesboro. Great customer service and they took care of everything concerning my vehicle and told me anything else that’s going on with my car. Murfreesboro. Great customer service and they took care of everything concerning my vehicle and told me anything else that’s going on with my car. More
by Prosperity
Employees Worked With
Trase and Steve
May 05, 2020
Excellent place from start to finish. From trade-in to buying, to servicing and maintenance, you can’t ask for more. Great staff and atmosphere, great prices and better value. I recommend everyone to them buying, to servicing and maintenance, you can’t ask for more. Great staff and atmosphere, great prices and better value. I recommend everyone to them and have had all that have gone to them just as happy. More
by Adunn
Employees Worked With
Dale Gustin
March 31, 2020
So, when I first wrote my review I give this place five stars based off my initial experience. Let’s fast forward 6 weeks and I dropped the stars to 2. I bought the car for my 73 year old mom to get ar stars based off my initial experience. Let’s fast forward 6 weeks and I dropped the stars to 2. I bought the car for my 73 year old mom to get around Dickson and to be honest she loves it. The car was missing the SD card which is how the maps works on the car. Oh no problem said the salesman I’ll get that ordered and mail it to you right away. 4 weeks later nothing. We tried calling and nothing. No return calls nothing. So we called and spoke with the sales manager. Oh this is the first I heard about this I’m on it and will get back to you tomorrow. Two weeks later and no calls returned and our calls our now avoided. I am beyond frustrated and I’m even more let down. I really thought this dealership was different. No, I was wrong. Once you buy the car here your on your own. ••••••••please••••please avoid this place at all cost More
by UCLA435
Employees Worked With
Sales manager, sales team
March 31, 2020
I believe they are a bunch of crooks I will never take anything to them for service again and I will never buy a vehicle from Kia of Murfreesboro anything to them for service again and I will never buy a vehicle from Kia of Murfreesboro More
by brandon_russell
Employees Worked With
Service dept
March 27, 2020
I have no words to describe the remarkable customer service I had with the dealership & my joy in the positive experience I had. I am a devoted Kia customer, however Kia in Murfreesboro offered such wo service I had with the dealership & my joy in the positive experience I had. I am a devoted Kia customer, however Kia in Murfreesboro offered such wonderful service. I would drive a thousand miles to do business with this dealership again. More
by hannapega
Employees Worked With
Mac,TJ& Martin
March 25, 2020
Service dept They were friendly, helpful. A wonderful place to wait.All my questions and concerns were addressed. I left feeling that we and my car were important They were friendly, helpful. A wonderful place to wait.All my questions and concerns were addressed. I left feeling that we and my car were important to them. More
by Ladyhen
Employees Worked With
Donald Spouse, Dale Justin
March 19, 2020
Had a great experience with Kia of Murfreesboro. Honest and straight forward. No high pressure sales tactics. Everyone there was super helpful and super nice. and straight forward. No high pressure sales tactics. Everyone there was super helpful and super nice. More
by Carol
Employees Worked With
Donald
March 12, 2020
Great dearership!! Everyone was so helpful and understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) More
by bryanna
Employees Worked With
Donald Sprouse
