Kia of Murfreesboro
Murfreesboro, TN
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My product specialist, was friendly, knowledgeable, and efficient. Granted I had done my homework and was prepared as was he. Two hours total to test drive, settle the price (I already knew their asking efficient. Granted I had done my homework and was prepared as was he. Two hours total to test drive, settle the price (I already knew their asking price was fair), detail & done. More
Hello...I would like to recognize Donald Sprouse in helping me get into my new Kia. He was very nice and seem to love to help people. He even stayed late to make sure everything got done until I drov helping me get into my new Kia. He was very nice and seem to love to help people. He even stayed late to make sure everything got done until I drove off in my new Kia. Thank you Donald! More
Very nice people and I like the way they are handling social distancing. I felt comfortable. The sales personal were not pushy and allowed us to decide what we wanted. social distancing. I felt comfortable. The sales personal were not pushy and allowed us to decide what we wanted. More
Had a great experience with Kia of Murfreesboro. Would definitely recommend them to family and friends. Our sales rep was the best. Toke his time with us and made sure we were good with our purchase. definitely recommend them to family and friends. Our sales rep was the best. Toke his time with us and made sure we were good with our purchase. More
I’m so excited about my car. I ordered it with Kia of Murfreesboro about 2.5 months ago and it’s here!! The customer service is great!! I would recommend to anyone to buy your car here! Murfreesboro about 2.5 months ago and it’s here!! The customer service is great!! I would recommend to anyone to buy your car here! More
I would like to thank Rick Woods for his exceptional service that was provided on 10/30 and 10/31. Looking forward to doing business with you in the future. Again... thanks for all of your help on both service that was provided on 10/30 and 10/31. Looking forward to doing business with you in the future. Again... thanks for all of your help on both cars. More
The service crew are very professional. They were attentive to my needs and addressed my concerns with compassion, expedience, and accuracy. I would definitely recommend this dealership to any/everyb attentive to my needs and addressed my concerns with compassion, expedience, and accuracy. I would definitely recommend this dealership to any/everybody in which I come into contact regarding service and/or purchasing. More
My Wife and I purchased two (2) Tellurides Totaling $80K+ for both vehicles. Dealer did not remove my License Plate from the vehicle I traded in and allowed someone to steal it off of their lot. Police came for both vehicles. Dealer did not remove my License Plate from the vehicle I traded in and allowed someone to steal it off of their lot. Police came to my house at 6:30 AM one morning because car with my old license plate was involved in a hit-n-run. This caused my original Kia Salesman to be fired. They won't hesitate to communicate until they get the sale but absolutely no returned calls after the sale. I have left multiple messages regarding the UVO program on my car which by the way expires after one year and you have to pay as much as $300 to renew but none of this was ever mentioned during the sale. I have spoken to two (2) Salesmen at Kia, Ryan & Marlon and neither one has ever gotten back to me with an answer on the UVO. I'v made multiple calls to the Dealership and have just given up. I wouldn't recommend Kia of Murfreesboro!!! Salesman said they are not an actual Kia Franchise!?!? More
Not happy this time. My TPMS has been on for 2 weeks. Put air in the tires, still on. Asked them to check it, they did not. Left with the light still on. air in the tires, still on. Asked them to check it, they did not. Left with the light still on. More
Justin has been amazing throughout my entire car process! I have been dealing with engine issues for months. Justin has been prompt and professional! Thank you! I have been dealing with engine issues for months. Justin has been prompt and professional! Thank you! More