Kia of Lincolnwood
Linconlwood, IL
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Got online quote for 2011 Kia Optima EX with Premium Pkg for $23,767+Tax+TTL. They did not have in stock the one I wanted (white) and offered me another option but the problem happened on trade. I already s for $23,767+Tax+TTL. They did not have in stock the one I wanted (white) and offered me another option but the problem happened on trade. I already spoke on phone and asked if they are willing to pay a certain amount for my trade. They said rough estimate is ok for the price range but exact quote can be given only on visual inspection - fair enough. But, then, when I reached there they first tried to sell in-stock car. I actually changed my mind and thought ok I can go for the other color but then, couple of other customers showed interest in the same car and that made the dealer act as to blow me off or as if they wanted me out of there. If they did not like pricing, as a good customer service, they could have said that plainly but intead they chose a usual dealership tricky way. Wated lot of time and then, finally quoted $5,000 below the trade-in ask price. Basically, just wanted to get rid of me at that time, as they saw other interested customers. They wasted lot of my time and I went roundtrip of 100 miles for nothing even after I spoke at phone before hand. Overall, I would rate this a very bad experience. More