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Kia of Lincolnwood

Linconlwood, IL

1.8
71 Reviews

6750 Lincoln Ave

Linconlwood, IL

60712

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Showing 71 reviews

February 12, 2022

Awful costumer service was talked down to acted like they would help but not! Mechanics were nice but not the service manager and employee for repair. More

by Judybulgajewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
Feb 15, 2022 -

Kia of Lincolnwood responded

Hello, our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please reach out to us at Customercare@leaderauto.com so that we better understand what happened during your visit. Thank you.

January 28, 2022

I had waited months for a particular model and color of a 2022 Seltos. I got a call that one would arrive in early Feb. When I went in, the sales woman did show me the sticker price of approximately $28,000. More

by ewrcreative1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Gump, Fred Dino
Jan 31, 2022 -

Kia of Lincolnwood responded

Hello, thank you for taking the time to voice your concerns. We want to assure you of our open and honest business practices. Please reach out to us at Customercare@leaderauto.com in order to discuss this further. We would appreciate another opportunity. Thank you.

December 21, 2021

Best experience ever buying a car! I highly recommend George Lykos to help you with purchasing a car! Experienced, nice and professional throughout the whole transaction! Very Friendly! Highly recomm More

by dimitraman28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lykos
Dec 21, 2021 -

Kia of Lincolnwood responded

Hey there, we're glad to hear that you were very satisfied with our services. Thank you for working with us at Kia of Lincolnwood, and we hope you have a great day.

December 09, 2021

I have had the worst experience of my life, for 2 and a half months, they are irresponsible and indolent people, they sold me a car that I cannot use, they do not supply me with my license plates and in th More

by mayiraleon
Recommend Dealer
No
Employees Worked With
Rich
Dec 11, 2021 -

Kia of Lincolnwood responded

Hello, we appreciate you taking the time to share your experience with us. We always aim for 100% customer satisfaction, and we regret that we fell short this time. Though we cannot undo the past, we want to make things right. Please reach out to us at Customercare@leaderauto.com to discuss the situation in more detail.

October 29, 2021

Val was great in finding a leased Forte that fit my needs and my budget. He's got a loyal customer! More

by WriteOnTheRun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Ianev
Nov 01, 2021 -

Kia of Lincolnwood responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Kia of Lincolnwood

October 16, 2021

My car has been there since July 8 2021 and I heard from Kia once since then. Nobody answers phone and no communication what so ever. This place is horrible and I will never go there again. I am paying for More

by Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ismil that does not work there no more. Go figures
Oct 19, 2021 -

Kia of Lincolnwood responded

Rodriguez, we appreciate your feedback and are sad to hear about your experience. We strive to provide the best customer service possible. Kindly reach out to us at Customercare@leaderauto.com. We look forward to hearing from you and making things right.

October 11, 2021

Santiago and Richard were very helpful and kind. I am very happy with their servi ce. More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Vazquez, Richard
Oct 12, 2021 -

Kia of Lincolnwood responded

Maria, we're glad to hear that you were very satisfied with our services. Thank you for working with us at Kia of Lincolnwood, and we hope you have a great day.

October 09, 2021

Worst Service ever in my life time. I do not recommend this location. They kept my car for 25 days. They did not fix what they said they would fix. Nobody picks up in Service. Please don't buy at this l More

by SB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Center
Oct 12, 2021 -

Kia of Lincolnwood responded

Hey there, we appreciate you taking the time to share your experience with us. We always aim for 100% customer satisfaction, and we regret that we fell short this time. Though we cannot undo the past, we want to make things right. Please reach out to us at Customercare@leaderauto.com to discuss the situation further.

July 08, 2021

I would not recommend this place. I purchased a vehicle from them over a month ago, and they have yet to pay off the vehicle I traded in nor have they sent the information over to dmv so I can register it. More

by LYates
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex and Mateusz
Jul 12, 2021 -

Kia of Lincolnwood responded

Hi Lyates , we appreciate you sharing this with us. We hope to further discuss your concern and how we can remedy this situation. Please reach out to us at themanagementteam@leaderauto.com at your earliest convenience. Thank you, and we look forward to assisting you. The Management Team (themanagementteam@leaderauto.com)

July 03, 2021

Jacob was very helpful and knowledgeable in assisting me. Professional and kind. Gave me the information I wanted and more. Will definitely recommend to friends. More

by Coralo_17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob mikolajewicz
Jul 05, 2021 -

Kia of Lincolnwood responded

We're pleased to have delighted you with our service at Kia of Lincolnwood. Thank you for your generous words, and we hope to assist you again soon. Until next time! The Management Team, themanagementteam@leaderauto.com

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