Kia of Leesburg - Service Center

This was my first visit to your service department. I experienced great customer service. The salesman I dealt with talked with me while I waited for my vehicle. Knowledgeable employees. Clean facility experienced great customer service. The salesman I dealt with talked with me while I waited for my vehicle. Knowledgeable employees. Clean facility. Enjoyed my experience at Bill Bryan Kia. More

Wow - I bought a Telluride from Tim Lile. What an awesome car but an even more awesome buying experience! This from a guy (me) who HATES going into any dealership. But Bill Bryan Kia was different i awesome car but an even more awesome buying experience! This from a guy (me) who HATES going into any dealership. But Bill Bryan Kia was different in almost every aspect! I even met the General Manager! I will definitely be back for another car. More

As always, I receive GREAT VIP Service from Wes! I always make sure to call ahead and make sure he is working because he is polite, honest and Customer Service focused! always make sure to call ahead and make sure he is working because he is polite, honest and Customer Service focused! More

Service tech Daniel was terrific. Went above and beyond to deliver a professional experience. I will definitely be back to Bill Bryan in the future. to deliver a professional experience. I will definitely be back to Bill Bryan in the future. More

Caitlin Sands was friendly. Let me to a clean lounge. Kept me updated on the service of my car. Explained the inspection and gave me a receipt for the work that was done and let me to my clean car. She's Kept me updated on the service of my car. Explained the inspection and gave me a receipt for the work that was done and let me to my clean car. She's patient and personable. More

This was my first time going for service and I didn't sit there not even 30 minutes. Everyone was polite... It was a great experience. there not even 30 minutes. Everyone was polite... It was a great experience. More

All staff were very courteous and my Technician went above and beyond. They had my car was ready in less than half the scheduled time. above and beyond. They had my car was ready in less than half the scheduled time. More

Any time it’s necessary to visit the dealership, I look forward to seeing the technicians I’m used to for whatever needs to be done. The courtesy, friendliness of the entire staff can be refreshing and is forward to seeing the technicians I’m used to for whatever needs to be done. The courtesy, friendliness of the entire staff can be refreshing and is a big part of my experience with this dealership! I have no problem maintaining my car with them! I’m anxious for the return of hot dogs, donuts, etc., while waiting! More

As always, the service staff great as usual. However, all the work under warranty was not completed because of the corporate Kia computers being down. the work under warranty was not completed because of the corporate Kia computers being down. More

Great Service and advisor! Snacks while waiting were great, and was done fast. We will look to purchase next from this Dealer in the future!! great, and was done fast. We will look to purchase next from this Dealer in the future!! More