Kia of Leesburg - Service Center

Alan Woodyard was a huge help from beginning to end of my service call. Thanks for all your help my Kia runs great and the car wash was excellent! service call. Thanks for all your help my Kia runs great and the car wash was excellent! More

Terrell was extremely helpful and attentive. I drove an extra :40 to your dealer compared to the one that is closer to my house, but thanks to the great service it was worth the drive and I will continue t extra :40 to your dealer compared to the one that is closer to my house, but thanks to the great service it was worth the drive and I will continue to use you for my Koas service needs. More

Alan W. Was a great service person to deal with. My car was ready on time. Communication was excellent. I am very satisfied with Kia was ready on time. Communication was excellent. I am very satisfied with Kia More

Will Sharman is so good to deal with. He is very respectful to my financial needs & concerning repairs, plus being very open & honest. It is a joy to come there. respectful to my financial needs & concerning repairs, plus being very open & honest. It is a joy to come there. More

Your service dept was excellent ! Terrence was absolutely the best and so kind to me ! We will be back for sure with our KIA! Th the best and so kind to me ! We will be back for sure with our KIA! Th More

We’re very pleased with our Sales Rep , Laurie Perkins. And also she arranged our next service already . She is very thorough and very professional. She went out of her way to please us. Organization is gr And also she arranged our next service already . She is very thorough and very professional. She went out of her way to please us. Organization is great . This is our first time to own a Kia. We’re very happy. More

I was between a rock and a hard place but Alan Woodyard in Service worked with me to see it through with the insurance company. Visiting from South Florida and being stranded with my wife and granddaughter in Service worked with me to see it through with the insurance company. Visiting from South Florida and being stranded with my wife and granddaughter was looming but Alan worked his magic. Truly a valuable asset to your company! More

Dealership was great, took me in without having to make an appointment. Great service and very well maintained. Waiting room is always clean and safe to be. an appointment. Great service and very well maintained. Waiting room is always clean and safe to be. More

Being that you asked ... As I said earlier. I like Bill Bryan KIA. I have purchased two cars there in the past two years.. My problem is with the service department. My tire started leaking air. I called Bryan KIA. I have purchased two cars there in the past two years.. My problem is with the service department. My tire started leaking air. I called the service department to find out what it would cost to replace the tire with the same tire that came with the car. I was given a price of $160.00 installed and balanced. and they had the tire in stock. So I drove up. As I did not have an appointment I waited 3 hours before a technician came and said, yes the tire needs to be replaced and the cost would be $200 plus. I said what happened to the $160.00 I was quoted when I called? He said he would check. When he came back he said that he could not find anyone that remembered the call or giving that quote and that tire is no longer available. They had one of the same brand, but it was $220 plus. I had to get it, but if I knew that before hand I would have gone to GoodYear down the street from me, who quoted the tire at $170.00 out the door. and I would have only had to wait 20 minutes, and not the 3 hours plus I waited at Bryan Kia. The tech said he would give me a 15% discount which he did. He also said we wash the car also, is that OK. I said yes.. but, when they brought the car around.. No, it was not washed. as is usually the case. My other complaint. I only use Bryan Kia for my service. Every time, I have service done, they NEVER reset the service thing on the car. So, within a couple days, I get a notice on the car.. Service so many miles past due. Do you want to be routed to the nearest Kia dealer. So, I have to go back and have them reset it. I ask every time did they reset the service thing and every time I am told yes, we do that everytime. It is just so aggravating... I am considering checking out Jenkin"s KIA in Gainesville to see if there service is better. More

All employees were great. Service dept great too. It was time for a good check-up and although the end cost was a little more than I expected, the car is running fine. time for a good check-up and although the end cost was a little more than I expected, the car is running fine. More