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Kia of Leesburg - Service Center

Leesburg, FL

4.5
2,111 Reviews

2,111 Reviews of Kia of Leesburg - Service Center

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April 26, 2025

5 Stars – Highly Recommend! I had an excellent experience at Leesburg Kia From the moment I walked in, Jay was welcoming, professional, and genuinely focused on helping me find More

by SakeenaButler
Recommend Dealer
Yes
Employees Worked With
Jay
April 25, 2025

Your service advisors are very cooperative and keep you informed of the progress on the work being completed More

by Baylakedad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boyd Lewis
April 24, 2025

We purchased our 2021 Kia Soul from Kia of Leesburg. And, recently received an engine recall from the manufacturer. The recall advised us to limit our driving of the vehicle as amongst other things, i More

by camillusambrose
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

camillusambrose responded

The gentleman I spoke with (AJ) was rude and condescending. Needless to say, we will never again buy a Kia nor another vehicle from Kia of Leesburg. They clearly do not care about their customers and obviously cut them loose after purchase.

April 21, 2025

Customer service rep good to deal with and wait time was reasonable. No high pressure sales More

by retsp95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Jimenez
April 19, 2025

I’ve never seen the dealership so crowded with service but Ty was exceptional. Ty & rest of team moved the line along fast. I was kept updated, services well explained and was pleased. More

by cmweill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty
April 18, 2025

This is a very clean, professional, and unified dealership. Everyone is respectful, polite, and courteous. More

by Tyjuan777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
April 17, 2025

My service advisor was very professional took the time to explain everything that was found More

by Kmull3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I was impressed with the speeds and the constant updates while they were working on my vehicle More

by Baylakedad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
*Alan in service
April 10, 2025

Service provided on time and I was handled in a professional manner. Boyd did an excellent job. More

by Jiver70667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boyd
April 09, 2025

Brad, of the Service Department,did an excellent job. He gets a high score for his efforts! More

by Gaye Rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
1
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