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Kia of Leesburg - Service Center

Leesburg, FL

4.5
2,099 Reviews

2,099 Reviews of Kia of Leesburg - Service Center

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April 03, 2025

Great service personnel ,clean dealership ,easy to schedule appointments .would recommend to family and friends More

by dle1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty service writer and the one who did my service
March 30, 2025

I had a 2pm appointment just for a simple oil change and was told I would be out of there by 3:15. At 3:30 I asked about my car and it had not even been put into the shop. I was told it would be an addition More

by Joceymom23sons
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Davis
March 27, 2025

Very unhappy, Husband took car for regular service. He was there 5 1/2 hours. Took it back for extra work. Didn't get my car back for 2 days. Only supposed to take 4 hours. More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

The work was fine, but the normal checking routine was not. I arrived for my 10:30 appointment early. No one came to tell me anything, even after I flagged down another service person. At 11:45 I went loo More

by DUNSMOORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with Caitlin
March 25, 2025

Michael Davis was the best , very helpful and great customer service . I definitely recommend him More

by dianam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Davis
March 25, 2025

Been using this dealership for 10 years they always do a good job of servicing my vehicles More

by MICKANDLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Kept me informed. Very personnable Done Done ?? Yep ?? Yep ?? Yep ?? Yep yep ?? More

by PRCROUTHAMEL
Recommend Dealer
Yes
Employees Worked With
Alan
March 23, 2025

The service department was very good. What I didn’t like was the guy outside the service area. The guy works for a company called At Home. A glass replacement company. The guy said I had More

by gsenator1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Harland
March 17, 2025

Excellent job. However, over two hours for an oil change and tire rotation is unacceptable. appointment at 3 - car was not finished until almost five thirty. More

by richardwk1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Exceptional staff, this new tech was trained by the best also! Staying in touch is key, and he did quite well with car updates. More

by CKELLOGG40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure now
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