Kia of Leesburg

Always good Everyone is always very accommodating Everyone is always very accommodating. David kept me in the loop the whole time I was there All staff is very friendly Everyone is always very accommodating. David kept me in the loop the whole time I was there All staff is very friendly More

Miguel was very pleasant to work with and he made the process easy and quickly process easy and quickly More

This oil change took 2 1/2 hours with an appointment. Had to replace an oil plug, no reason given. Waited 40 minutes for a car wash. Service advisor placed blame on me for making an appointment in the af Had to replace an oil plug, no reason given. Waited 40 minutes for a car wash. Service advisor placed blame on me for making an appointment in the afternoon when I choked at the 2 hours to wait. More

Thank you for contacting me. I would like to thank Alan Woodyard for the outstanding service provided during my recent visit to the dealership at Kia of Leesburg. Alan explained I would like to thank Alan Woodyard for the outstanding service provided during my recent visit to the dealership at Kia of Leesburg. Alan explained to me and wife the entire process of my service and he even knew that it would take a while. It took three days. He already had made us a car rental reservation at Enterprise. The experience was amazing as my car got fixed. Alan explained to me what was wrong and what was done to correct the problems. He is a consummated professional. He represents your service department and the dealership in an exemplary manner. I know that I thank him in person, but I thought that you should know that he is an asset to your service department. If you have any questions please feel free to call me at 719-310-3857. Very respectfully, Luis F Robles Mendez More

Solved the issue. Appreciated the loaner. Alan was great and kept me informed in a timely manner. Appreciated the loaner. Alan was great and kept me informed in a timely manner. More

Friendly environment, clean, neat. Everyone has knowledge about the different types of cars and insurance questions Everyone has knowledge about the different types of cars and insurance questions More

Very happy with Laurie. Finance office experience was grueling. We had been in your dealership for almost 5 hours when we got there. We were tired and somewhat confused Finance office experience was grueling. We had been in your dealership for almost 5 hours when we got there. We were tired and somewhat confused. Finance office showed us a comprehensive sheet that explained in detail items covered under Gold, Platinum and Platinum Plus. We bought the 10 year platinum plus. Now however, the only information that can and has been provided to us is in your legal terms and NOT customer friendly. I've tried to get more simplified detail, but now no one there seems to be able to provide this. I don't think this is fair. More

Hi Jose, I would rate my experience as a 10 for my 1st service with the dealership. Alan was very professional, communicated updates, and was attentive during my visit. Overall a great experience. service with the dealership. Alan was very professional, communicated updates, and was attentive during my visit. Overall a great experience. More

Serhan was very knowledgeable and helped us make the right decision. He answered all our questions easily and showed us all features of our new Telluride before we drove off the lot. right decision. He answered all our questions easily and showed us all features of our new Telluride before we drove off the lot. More

Our first time here and we felt very well taken care of. Samantha kept us well informed and was very professional! We were very happy with the service we received. Samantha kept us well informed and was very professional! We were very happy with the service we received. More