Kia of Leesburg

The service has been great. I recently had interactions with two service advisors, AJ Jimenez and Tyler Emberson. They were both very pleasant to deal with and attentive when I I recently had interactions with two service advisors, AJ Jimenez and Tyler Emberson. They were both very pleasant to deal with and attentive when I explained my issues. More

I was greeted immediately and Josh worked to find what I needed. When he became busy with another previous customer, he sent me to Matt Simmons and Matt helped to find the exact car I wanted. In fact, Mat needed. When he became busy with another previous customer, he sent me to Matt Simmons and Matt helped to find the exact car I wanted. In fact, Matt was the one to drive to Orlando to pick it up for me. Everyone was extremely courteous and I didn't feel any pressure. I'm glad I chose Kia of Leesburg! More

Great Service! This was my first time purchasing a car and Tim was the best! He took the time to explain everything to me and with me. I felt safe and taken care of This was my first time purchasing a car and Tim was the best! He took the time to explain everything to me and with me. I felt safe and taken care of through the entire process. Thank you Kia of Leesburg and Tim! More

Even though the dealership was very busy, someone always stopped by to keep us informed on where we were in the new car buying process and we really appreciated that always stopped by to keep us informed on where we were in the new car buying process and we really appreciated that More

Not happy with callbacks. Still waiting for information on when my car will be done. Still waiting for information on when my car will be done. More

Waited over 5 hours for an oil change. Nothing else wrong with my car. They forgot about me. They offered my next oil change for free. Not sure if I want that so I can be forgotten and was Nothing else wrong with my car. They forgot about me. They offered my next oil change for free. Not sure if I want that so I can be forgotten and waste another half of my day. More

Winona was great. From the first time I called she was honest and did not have the "high pressure" approach. She allowed me to ask the questions I needed and understoo From the first time I called she was honest and did not have the "high pressure" approach. She allowed me to ask the questions I needed and understood my schedule with my elderly father was difficult to schedule a time to visit. Thank you for your kind handling of my sale and making everything work out for me! More

The staff are courteous, the work seems to be done satisfactorily, but the wait times are horrendous. I waited almost three hours for an oil change and tire rotation to be completed. Also, phone calls satisfactorily, but the wait times are horrendous. I waited almost three hours for an oil change and tire rotation to be completed. Also, phone calls to the service center are rarely answered, or even returned. More

We went with a car and a price in mind and Josh and Max worked really hard to get us where we wanted to be so we talked out with a 2025 Kia Telluride! worked really hard to get us where we wanted to be so we talked out with a 2025 Kia Telluride! More

Everyone was very helpful to both of us and explained step by step our problems and how to repair them. step by step our problems and how to repair them. More