Kia of Leesburg

Send Samantha checked me in and was very professional. A few minutes later, Dav checked with me and told me to make myself at home and the customer lounge. I then received a text that they had looked over A few minutes later, Dav checked with me and told me to make myself at home and the customer lounge. I then received a text that they had looked over my car and recommended a couple of filters and they would complete all the checks and changed my oil and clean the car. I purchased this car six years ago and the service has been excellent. Dav told me the car was ready and I was on my way in just over an hour. As I said very excellent service. More

Professional They do what is needed and the customer is well informed And work is completed properly well informed And work is completed properly More

Always professional delivering on repairs that need to be done and in a timely manner. Allen is the very best service assistant. The only reason I keep coming back done and in a timely manner. Allen is the very best service assistant. The only reason I keep coming back More

Professional They do what is needed and the customer is well informed And work is completed properly well informed And work is completed properly More

Excellent service as always ! On time completion, all work done properly. Alan Woodyard kept me informed all along. Plan on keeping my 2019 Sportage for years to come, and always On time completion, all work done properly. Alan Woodyard kept me informed all along. Plan on keeping my 2019 Sportage for years to come, and always service at Kia of Leesburg ! More

I scheduled an appointment for a diagnostic on my 2020 Ford Edge, which was purchased at this same dealership. I was told that they would not be able to do the diagnostic at this service center, but inste Ford Edge, which was purchased at this same dealership. I was told that they would not be able to do the diagnostic at this service center, but instead they would send my car to a local Ford dealership to perform the diagnostic. My appointment was on a Monday, and by Thursday my car had not moved from the same parking spot that I had left it in. No one communicated with me about the delay, or that no one had even started to look at my car. I had to call the service representative and ask for an update, which he tried to tell me that the car had been sent to the Ford dealership. I then informed him that I had left an airtag GPS locator in my car, and I knew that my car had not moved from where I left it. This caused my repair to be extremely delayed, and cost me several work days. More

Dave Gaines was awesome in explaining our service. He was very knowledgeable and professional. We will be having him take care of our service needs from now on. He was very knowledgeable and professional. We will be having him take care of our service needs from now on. More

Everyone at the dealership was very courteous and patient. They didn't use the much dreaded high pressure sales tactics which was much appreciated. It was an enjoyable car buying experience and too patient. They didn't use the much dreaded high pressure sales tactics which was much appreciated. It was an enjoyable car buying experience and took less time to process everything than I have experienced elsewhere. More

Did everything expected in acceptable timeframe. Nothing over or above expected. Thank you ... Paula Nothing over or above expected. Thank you ... Paula More

Have always been happy with their service. Am a little disappointed that a 5 year car with 35k miles had the evaporator coil go bad but what can you do. Am a little disappointed that a 5 year car with 35k miles had the evaporator coil go bad but what can you do. More