Kia of Leesburg

My experience was great! I stopped by to shop for a car for my daughter and had the pleasure of working with Chris. He was extremely helpful in finding the right car for her, I stopped by to shop for a car for my daughter and had the pleasure of working with Chris. He was extremely helpful in finding the right car for her, and I couldn’t be happier with our decision. Thank you, Chris, for making the experience so easy and enjoyable! More

Other than the amount of time taken to complete the scheduled maintenance, the experience was very good. scheduled maintenance, the experience was very good. More

Very courteous and professional staff. Was very impressed with Serhan’s knowledge of your product. He took all the time needed to explain in detail as well as walking us through actual dem Was very impressed with Serhan’s knowledge of your product. He took all the time needed to explain in detail as well as walking us through actual demonstrations of the many features and benefits of owning a Kia. Would definitely consider future dealing with your firm. More

⭐ 1 STAR — EXTREMELY DISAPPOINTING EXPERIENCE AT KIA OF LEESBURG, FLORIDA I purchased a used vehicle from Kia of Leesburg, Florida, and based on my experience, I would NOT recommend this dealership to a LEESBURG, FLORIDA I purchased a used vehicle from Kia of Leesburg, Florida, and based on my experience, I would NOT recommend this dealership to anyone. I recently brought my vehicle in for service, and they were unable to perform something as basic as resetting the oil change reminder light. The most frustrating part is that their own service receipt documents the reason in writing: “Oil change reminder ON — Due to scanner being out of date.” Seriously? How can a dealership service department lack the properly updated diagnostic equipment needed to complete such a basic task? Customers bring their vehicles to a dealership expecting professional service, qualified technicians, and the proper equipment to do the job. I purchased a used vehicle from this dealership expecting better customer service and support. Instead, I left extremely disappointed over something that should have been straightforward. Having the problem documented on the dealership’s own paperwork makes this experience even more frustrating. Kia of Leesburg needs to take responsibility for its service department, maintain up-to-date equipment, and treat customers with the level of professionalism they deserve. Customers should not have to deal with this kind of inconvenience after purchasing a vehicle. Based on my experience, I would not recommend Kia of Leesburg to friends, family, or anyone looking to purchase a vehicle. I would seriously think twice before doing business here. There are other dealerships that deserve your time and money. BUYER BEWARE: My experience was extremely disappointing, and Kia of Leesburg has lost my confidence as a customer.and to make manners worse I never told the service Alberto Jimenez the service advisor guy the I didn’t want it a car wash, is sad when you buying the car they are all over you with fake smile,NOW WHAT SHOULD I DO WITH A OIL CHANGE AND NO SERVICE LIGHT RESET More

Everyone was professional, made me feel comfortable and no high pressure tactics. Dealership felt comfortable and inviting. Robert was excellent to work with. no high pressure tactics. Dealership felt comfortable and inviting. Robert was excellent to work with. More

Cole was a fantastic person to us and answered all of our questions and got iour repair done efficiently and timely . We will always remember him and how he was kind questions and got iour repair done efficiently and timely . We will always remember him and how he was kind More

We had to get a recall repaired on our 2020 Kia Sedona. i called for an appointment and was scheduled for later the same week. We came in at the appointment time and were quoted about an hour and a half wa i called for an appointment and was scheduled for later the same week. We came in at the appointment time and were quoted about an hour and a half wait time. Around one hour we were finished and headed home. Our service advisor was friendly and explained everything well. The waiting area was stocked with snacks (which my children loved) and had comfortable seating. Great service experience overall! More

Alan is our go-to person for service at Kia of Leesburg. We have multiple Kia vehicles and Alan takes great care of us. We have multiple Kia vehicles and Alan takes great care of us. More

I was greeted very nicely from all the staff. . Wilbert Sprott, was excellent. He explained everything to me thoroughly from the very beginning and until I walked out the door to my car .He walked . Wilbert Sprott, was excellent. He explained everything to me thoroughly from the very beginning and until I walked out the door to my car .He walked with me out to my car, And wanted to make sure that everything was good. He is very professional and I feel he is a real asset to Kia of Leesburg.. if I should ever need to visit back for any servicing for my Kia Sorento I will ask for him. More

Kia of Leesburg has wonderful employees. They are very friendly and respectful. Great waiting area, so time spent there is comfortable and clean. Great drinks selection and snacks. They are very friendly and respectful. Great waiting area, so time spent there is comfortable and clean. Great drinks selection and snacks. More