Kia of Lansing - Service Center

My experience with the service department was excellent and I did not have to wait long and I did not have to wait long More

KIA of Lansing is a first class dealership from sales to service. I have used others for my convenience and was disappointed. service. I have used others for my convenience and was disappointed. More

I received very quick service, was able to be in and out the same day. The employees were helpful and friendly. the same day. The employees were helpful and friendly. More

Always very helpful and professional. They do an excellent job of servicing my car and addressing any questions or concerns I have. They do an excellent job of servicing my car and addressing any questions or concerns I have. More

Had an appointment and told me my car was going to set for a week until they could work on it. for a week until they could work on it. More

When I was there for oily change they mentioned that that oil pan need to replace . But in invoice they are mentioned that customer notify them .. I get charge more than estimate. oil pan need to replace . But in invoice they are mentioned that customer notify them .. I get charge more than estimate. More

Recall was handled very quickly and explained to me by the technician in a comprehensive manner. the technician in a comprehensive manner. More

After drop my car, they fixed the problem,,immediately, thanks, I can drive my car safely thanks, I can drive my car safely More

The work was done in a timely manner and I was satisfied. Bla bla bla bla. Bla bla bla bla. More

They have improved since my last visit but still leave much to be desired. Telling me they'll be sure to call when parts come in and don't. Telling me to pick a day for my appointment and then telling me much to be desired. Telling me they'll be sure to call when parts come in and don't. Telling me to pick a day for my appointment and then telling me they can't get me in until days later. However, the serviceman who waited on me was helpful and pleasant. Answered all my questions and went over the final bill with me. I appreciated the time he took with me and the ride that was provided while they worked on my vehicle. More