Kia of Lansing - Service Center

Very efficient work by each person I was in contact with for my oil change, filter replacement and tire rotation. I was in and out within their stayed finish time. for my oil change, filter replacement and tire rotation. I was in and out within their stayed finish time. More

I have had mostly decent experiences at the dealership. Recently, I had a bad experience with the service center, but after talking with the service tech and the service manager, they both took steps to re Recently, I had a bad experience with the service center, but after talking with the service tech and the service manager, they both took steps to rectify the situation. While I wish that hadn't been necessary in the first place, I appreciate their service and good business practices. More

Always very professional with great customer service. The service on my 2017 Kia Soul is always completed timely and explained throughly by the service representative. service on my 2017 Kia Soul is always completed timely and explained throughly by the service representative. More

Very pleased with my service experience, kept us advised on status, contacted us immediately when completed and walked us to our vehicle! Was a good experience! on status, contacted us immediately when completed and walked us to our vehicle! Was a good experience! More

The service took twice as long as I was told it would take and as far as I can tell they didn't do everything I asked for because I'm still having the same issue that I brought to their attention. take and as far as I can tell they didn't do everything I asked for because I'm still having the same issue that I brought to their attention. More

Friendly courteous and knowledgeable staff that sincerely cares for me and my Soul. I can trust their assessment of the car and all of the check points they look at with each service. cares for me and my Soul. I can trust their assessment of the car and all of the check points they look at with each service. More

We really like the staff, have always helped us out from day 1 of our purchases. Service center is top notch in my opinion of any I’ve been to day 1 of our purchases. Service center is top notch in my opinion of any I’ve been to More

I used the Express lane and they got me in quickly. They performed the various checks well and got me out In a timely manor. performed the various checks well and got me out In a timely manor. More

Kia of Lansing was great repairing my son's Optima. Jeremy was professional, polite, responsive, and made sure that everything was fixed. Excellent customer service. Jeremy was professional, polite, responsive, and made sure that everything was fixed. Excellent customer service. More

As a visitor to the city I appreciate the service received and applaud the service department for their dedication to deliver the KIA promise. The staff was friendly and courteous. Thank you received and applaud the service department for their dedication to deliver the KIA promise. The staff was friendly and courteous. Thank you More