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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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August 19, 2021

I was greeted with a friendly voice and smile as I walked into the service department. Nichole answered all of my questions no issues! My car then got serviced, as I waited Nichole called me and asked to mee More

by hayleyeisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
August 19, 2021

I'm always so pleased with the service department at my kia dealerships. Jeremy goes out of his way to make sure that customers are treated well and happy with the service. More

by PDDAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, from service department
August 18, 2021

Friendly service, very clean waiting room. The service department explained everything they did to fix my issue . the service lady that checks you out is very pleasant. More

by FIELDSM266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo
August 17, 2021

Everyone was extremely pleasant to work with. Had an electrical issue which they fixed. Couldn't fix a window issue but it's a computer problem. Window thinks something is in the way. More

by jlgreen1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, John, in Service
August 17, 2021

I have always had great service at Kia of Lansing. Very professional! I will always be back and suggest them to everyone I know! Thank you! More

by sanderssherry94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
August 16, 2021

The service team was was friendly and helpful. Great staff. With an appointment I was able to get I. Right away and didn’t have to wait. More

by R Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

When I arrived. I was immediately recognized & greeted. Service was exceptional. They had me in & out in less than an hr. I will highly recommend More

by huh1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names. His desk is the 1st one when entering the service dept
August 14, 2021

I will definitely be recommending Kia of Lansing to family and friends. Isaiah made sure I got a good deal and was even around to answer any questions I had after my purchase. John from service was kno More

by Pecanperspective
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John from service, Isaac Hidalgo
August 13, 2021

Been had my car almost 8yrs and take it in for regular maintenance and repairs jeremie is always courteous and friendly great customer service i More

by QDCUTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremie ,Johnathan in service department is totally awesome
August 13, 2021

Friendly helpful staff. They could have let me know they did not have a Volvo filter and that the oil change would be longer than expected More

by garymuentener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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