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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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August 31, 2021

Easy to schedule and excellent service. I love my Kia Optima! I received a recall notice and called to schedule an appointment with no issues at all. More

by Debbisoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
August 31, 2021

I love the staff here very nice people, and they serviced my car quickly! Any questions I had were answered with confidence and I trust they are taking care of my car. More

by Kassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Great job. Quick and friendly I will be coming back when I need service or an oil change. Thanks kia of Lansing hi hi hu More

by Bub31523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden
August 30, 2021

Lost our keys first visit. Denied we qualified for recall.... when we got to van, the door was open, as per the recall. Then they put a broken motor in and its worse! More

by ashshirey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

The service manager Keith Slaght always goes above and beyond to make sure I am happy. I had bought two tires in June and by August they were worn into the yellow and Keith got the tire company to replace More

by Brownto8.TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Slaght
August 27, 2021

Kia took care of my issue and also serviced my brakes. They washed my car and shined the wheels before returning it. It was great More

by cocospartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
August 25, 2021

Had to bring my Kia Optima in for a recall, my vehicle was in and out in an hour! Super quick, super friendly!! Highly recommend! More

by bdagley1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo
August 23, 2021

I have been doing business with this dealership for 7 years. I always get top notch service. Everyone is friendly & give their all. They always go above and beyond to give great customer service. Service More

by new106dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Keith both in service
August 23, 2021

Can’t say enough about the service at Kia Lansing. Jeremy is very responsive & detailed. Keith runs a top shelf service dept! Always willing to go the extra mile to exceed my expectations! I drive 45 minutes More

by mason_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
August 20, 2021

Very positive and polite, quick to answer any questions that I had, finish with my car in good time and very satisfied with it over all More

by Screen name 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo
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