Kia of Lansing - Service Center

Kia of Lansing is the only dealership I go to and it is always a positive experience. They are friendly, helpful, and efficient. always a positive experience. They are friendly, helpful, and efficient. More

Polite and friendly service department. Also, work and price were excellent. I will always choose this location. price were excellent. I will always choose this location. More

All staff were great to work with. The lobby was clean and refreshments were available. What more could I ask for? and refreshments were available. What more could I ask for? More

Customer service is King @ Kia of Lansing!! Terrific CUSTOMER SERVICE, 2nd to NONE👍🏻. Greg Miller, Neil Miller & Ken Sleight keep KIA AS THE TOP DESLER IN LANSING👍🏻👍🏻 CUSTOMER SERVICE, 2nd to NONE👍🏻. Greg Miller, Neil Miller & Ken Sleight keep KIA AS THE TOP DESLER IN LANSING👍🏻👍🏻 More

The service department department was very good very fast and proficient and I will be back to use them again thank you very much I will see you again and proficient and I will be back to use them again thank you very much I will see you again More

I’m an old guy and I have bought a lot of cars in my lifetime. Never have a liked a dealership and its people so much as I do Kia of Lansing. You’ve got a winning formula. Don’t change anything! Except lifetime. Never have a liked a dealership and its people so much as I do Kia of Lansing. You’ve got a winning formula. Don’t change anything! Except maybe some cookies in the coffee break area LOL! Also, Staci by far best car salesperson ever! More

I dropped off my Kia for some campaign replacements. Parts were not in stock for the passenger airbag campaign and I'll need to return to the dealership for that. That is the only reason I did not give Parts were not in stock for the passenger airbag campaign and I'll need to return to the dealership for that. That is the only reason I did not give the rating of 5 stars. I hoped to drop off and return home via their courtesy van. No one could find the driver so the service manager Keith quickly got in a car and drove me home. We had a good time chatting about our Golden Doodles. I appreciate the courtesy of the office assistant for payments and everyone working at Kia. More

Upon arriving I was greeted by happy employees that were helpful and pleasant to work with. I was given a great loaner while my car was being serviced too! helpful and pleasant to work with. I was given a great loaner while my car was being serviced too! More

Great dealership. Great service department They always take great care of me and my car. The drive you to work when you drop your car off is a great perk! take great care of me and my car. The drive you to work when you drop your car off is a great perk! More

Lack of communication, car broke down a week after an inspection. It took a long time to hear back about a diagnosis and never had our calls returned. inspection. It took a long time to hear back about a diagnosis and never had our calls returned. More