Kia of Lansing - Service Center

Went in for an oil change. Service was fast in my opinion. Tire pressure wasn’t checked. Makes me wonder if something as simple as tire pressure not being checked what else is being missed. opinion. Tire pressure wasn’t checked. Makes me wonder if something as simple as tire pressure not being checked what else is being missed. More

We had work in the body shop! Very pleased with the work they did! Great service! they did! Great service! More

I have always been happy with the work being done, the techs get the job done quickly, the staff that work in the car wash do a through job. The supervisors listen to my questions and the the rest of the techs get the job done quickly, the staff that work in the car wash do a through job. The supervisors listen to my questions and the the rest of the staff are polite and professional. More

I had a great experience very easy to work with, very knowledgeable and friendly. Explained the results, and answered all of my questions. I will be back!!! knowledgeable and friendly. Explained the results, and answered all of my questions. I will be back!!! More

They care a lot and want to make things right but they aren't the just communicative, especially about delays. aren't the just communicative, especially about delays. More

Oil change service was prompt but expensive. Typically, dealerships in the past would wash/vacuum my vehicle whenever in for service. For what I paid for the vehicle and price of the oil change, a wash wou dealerships in the past would wash/vacuum my vehicle whenever in for service. For what I paid for the vehicle and price of the oil change, a wash would have been the least that could have been done. Going above and beyond is what will keep my business. Also, maintenance alert in vehicle was not reset and I had to figure that out myself. Poor attention to detail. More

Keth was very honest and knew what he was talking about. Great customer service! Would recommend. Great customer service! Would recommend. More

Excellent service every time I need it!!!! Absolutely top shelf! Took me where I wanted to go when they were working on my car. Did a great job on my car. DEFINITELY Will be back again!!! shelf! Took me where I wanted to go when they were working on my car. Did a great job on my car. DEFINITELY Will be back again!!! More

Just plain ole good service. Sometimes a little slow, but the work is quality. I like the way my car handles once the problem identified has been corrected. the work is quality. I like the way my car handles once the problem identified has been corrected. More

Communication was great, there was a wait but the mechanic kept me informed on what was happening throughout the process . I appreciated that mechanic kept me informed on what was happening throughout the process . I appreciated that More