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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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October 21, 2021

My appointment for an oil change was at 1:00pm. I pulled right in at 12:58. I was greeted with friendly & prompt service. More

by DinaBarnhar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bowles
October 20, 2021

It took a long time but Jonathan is so sweet and polite every step of the way More

by enyinna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bowles
October 20, 2021

Jeremy is fantastic he always gets me in and takes care of my problem I really appreciate the extra steps he takes to keep me happy. More

by thejingler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
October 20, 2021

Kody and his team always do a great job. I had the oil changed in my car and when I returned, my car had been washed and vacuumed. More

by CSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Very professional and caring. The wait time was reasonable. Waiting area was neat and clean. More

by maldonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

They were fast and friendly, but I don't like to be forced to type extra words. More

by SCHWEIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Jeremy
October 18, 2021

Always good service here. Would have liked o see more masks, but waiting area was empty More

by bruce.peffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

My Kia is six years old I have never had anything but a great experience and service from Kia of Lansing. More

by PROCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Nichole is a real people person extremely easy to work with work excellent as well fast and efficient More

by sheldonstahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
October 15, 2021

Staff was super nice and social. I enjoyed my waiting experience and the lobby was comfortable More

by jvance54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
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