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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 11, 2021

Clean,friendly staff and excellent service.Spent two hours and was comfortable, was provided with water and coffee, in short, had a good time. More

by Amit Ghose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
November 08, 2021

Did not fix problem with my plastic piece that goes up in the dash and displays the speed with my speed. It does come up now but it is not angled correctly. You can not see the numbers unless you lean forwar More

by DEB4LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

The Staff was Friendly and attentive to detail. They made the experience worthwhile. Only thing I don’t like is the price. More

by Elvedinaforeverer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

Don was very friendly and helpful. He made it very easy for me to get my car repaired. Nice guy!! More

by LINDSUE2650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
November 06, 2021

Good service and nice people. Knows how to deal the issues and did a good job with high quality. More

by Lito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri
November 02, 2021

Every time I come for an oil change they are polite and fast. Definitely will continue to go here for up keep. More

by Beamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
November 01, 2021

The service department did not take care of me and I spent over $3,000. More

by vhawkins0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

The service department is friendly, prompt and efficient. That’s why I drive from Grand Rapids to have my vehicle serviced there!! More

by kevin.chase1309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I appreciate everything that Kia of Lansing service department does for me. They treat me like family. More

by JULIE.TADGERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

When I called to make the appt I told the person about some issues for the tech to look at or fix … the issues were not addressed at all. My oil was changed and a open recall was fixed. But the things I a More

by ronny6937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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