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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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January 21, 2022

Dealership is very friendly and personable. Salesman who sold me my car always visits me while I am waiting for service. Service staff is very competent. Never have to wait long for work to done. More

by m8120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Good experience. My critic is that I didn’t get a call when the car was finished and the car was parked in such a way that it was a real struggle to get it out. More

by ajw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service dept names
January 14, 2022

I’m in out in no time at all, and I was about an hour early as my errands didn’t take as long as I planned. They had no problem with that and I was done and gone before my actual appointment time !! More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Service was quick, very professional service. Dealership was clean and comfortable seating area. Price is pretty good. More

by jenny18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was
January 12, 2022

I had a tire pressure issue and they replaced the sensor under warranty! Everyine was friendly and efficient, even though they were very busy! Nice that they also offered me to have a ride home so I could w More

by CASEYMOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
January 11, 2022

Keith bad team runs a top notch service dept! When my Kia needs service, I only use Kia Lansing. More

by mason_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane
January 10, 2022

Very kind and time I spent for the service was quicker than what I expected More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

The guys at Kia are great any time I go there I’m in and out. They are so helpful. More

by Lakesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t, remember
January 05, 2022

Was able to get in early, work was done quickly, was updated and taken to my car. Also my car was super clean! No charge. More

by paulapb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
January 04, 2022

As a repeat customer I always feel welcome at this service center. They go above and beyond for me. More

by royalbrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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