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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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January 19, 2023

Always in and out with service. Nicole is always quick and efficient. And I like the late appointments More

by mariebarnes31789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Nicole
January 18, 2023

I love Kia. They always take very great care of me and my car. Kia! More

by atm53627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 17, 2023

Service department is always very welcoming and communicates well on how my service appointment is going, and what I may expect to see. Timeframes are usually accurate. More

by mcfarl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 16, 2023

Fast service. Great communication. Got my car in and out very fast! Thanks for all the help and getting me back on the road fast! More

by brooklynn2200
Recommend Dealer
Yes
Employees Worked With
Service dept
January 12, 2023

Great service but computer systems were taken down while I was there so I could not get all the work completed. So now I need to make another appointment to complete the work that you all couldn’t do the fi More

by colson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 31, 2022

I love KIA and the Staff! They are wondering and professional!! I been with KIA over 10 plus years and haven’t left yet keep doing a great job!!! HAPPY NEW YEAR, TAKE CARE AND More

by emurchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke and the service staff
December 30, 2022

Well-organized, clean lobby, professional and courteous crew, timely service, fast wifi, good coffee, quiet More

by mhabina.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

The service that I received was fast and responsive. I need an oil change and wanted to schedule at a Kia dealership for my Kia Niro. This was the only dealership that had any availability the next day! More

by M.a.meyer30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
December 24, 2022

Great customer service. Got a part ordered right away for the issue I was having with my car. More

by erinsmerud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Nicole
December 21, 2022

The issue was resolved. I took the vehicle in and the technician said he could not duplicate the issue. When I picked the car up I duplicated it for the service representati More

by moberdank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
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