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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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January 30, 2023

Great customer service and the advisors are so nice and friendly! Pretty fast service as well. Would recommend anytime. More

by Jdc2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Friendly, fast, service with quick check out when work was complete Repair was done and vehicle works like it did before More

by jlbsjccruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Great staff Always available to answer any questions Service department is dependable and Qualified Pleased with my ev6. More

by bthelen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Other than being way overcharged for labor. I have no complaints. Jason did a great job More

by paganman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 26, 2023

Kia of Lansing has replaced a couple of employees to the betterment of the public and company. Thumbs up for Jason on service department More

by americanaauction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
January 26, 2023

They always make me feel welcomed &’ serviced me well. They are an awesome company . Thank you More

by Kyleighbrown94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Doing great services and very helpful to customers and always coming back for my next services More

by Tuananhle1969.tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
January 20, 2023

They performed recall service work and said it would take 1.5 hours. It took much longer, 3.5 hours. Otherwise, good service. More

by pizzodia
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 19, 2023

Appreciate the outstanding Service. From Kodie who sold me my car to Nichole in Service who takes care of me with my oil changes and tire rotations. More

by Chadstambaugh76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole in Service
January 19, 2023

When I came to purchase my car our sales person Neil was so down to earth, he made me feel so confident that he was going to get me in a car it was a great day. More

by ms.renitasams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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