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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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February 14, 2023

Except for the price of the catalytic converter which couldn't be helped very much and Ken telling me they had a car for me to drive that was kinda mess everything was excellent. SO SO happy. I LOVE MY More

by Deanna
Recommend Dealer
Yes
Employees Worked With
I don't know his name. He took myself and him for a test frive so i could explain what was wrong
February 14, 2023

Always pleasant and helpful. Answers all my questions. All areas very clean. Always feel welcomed. More

by annie48911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Reed
February 13, 2023

Lansing of Kia service is always great! Even though I am a customer, they treat me like I am a family member part of the team. Also, the staff is always going over and above, and they are v More

by caper143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Blair
February 11, 2023

The service level at the Lansing MI location has always been top notch. I highly recommend buying and servicing your vehicle there. More

by Jbdance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Reed
February 09, 2023

Nichole was amazing! She helped me and answered all my questions. They were very busy the day I was there, and still got done earlier than the planned time. I would defin More

by kaelynbayless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
February 08, 2023

Service was great, professional and efficient. They kept me u to date through the process More

by mangers7
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Great customer service at this dealership! Nichole was very welcoming and friendly as soon as I drove up. Repairs were made efficiently, I also received information on how to use the KIA acc More

by Tash
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole (5 stars), Isaiah (5 stars)
February 03, 2023

Keith and his team are great. I recommend their service. They go the extra mile. More

by kvandee.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Nicole
February 01, 2023

Excellent service. Everyone was very kind and helpful. Friendly courtesy drop off driver. This was my first visit to this location. I was pleased with the service a More

by 1969drockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
February 01, 2023

Service/ employees arealways amazing. Treated very well and will go back always. See you soon! More

by Nicoledonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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