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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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March 01, 2023

Great staff Never keep me waiting when I drop off the car Good coffee Car was done when promised . More

by bthelen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

I was spared the driving in the big ice storm as they got me done before I finished my coffee More

by Wayno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde service woman
February 24, 2023

Kody was great to work with. Paid attention to my needs and found me a vehicle that exceeded my expectations. More

by katenickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

We recently bought a vehicle from Kia of Lansing and they have been amazingly friendly, helpful, and knowledgeable. More

by sarahboutwell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
February 22, 2023

Great service, the team helps each other out to make sure the customer is well taken care of. Appreciate the level of professionalism and expertise. More

by shawnfrank11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Jason and Brooke
February 20, 2023

Waited 5+ hours for road service for a flat tire. My car didn't come with a spare so i was stuck until road service came. Then got to Kia as they were closing and had to find a ride home. It was the More

by wandapowell48910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Staci Alexander
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

I have been visiting this place for the last 12 years and always been happy. Very courteous people. More

by JPENDSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team members. Each one of them.
February 16, 2023

Friendly, knowledgeable people who tdmeit would be1. 5 hours. The cat was done I 1hour 10 minutes. I was pleased . More

by Judy70267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't talk with sales or internet
February 16, 2023

Based on my print out and due to my Vehicle about to surpass 100,000 miles I was thrilled to see the report from my Auto Technician! There is still an issue with my vehicle and it didn’t show itself dur More

by yosalinas02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
February 14, 2023

I had a great experience getting my car serviced here. Nicole kept me informed throughout my wait time. She told me timeframe of how long it would take as soon as I arrived. More

by Granygoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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