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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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March 21, 2023

Nichole Burch at KIA ON PENN IN LANSING, MI DOES A FABULOUS JOB!!!! She very concerned with the customers issues & it shows!!! She gets the job done!!! More

by lynndougs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
March 21, 2023

Don at the bodyshop was very nice and helpful. I am very satisfied with the work that was performed. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
March 20, 2023

The staff is always great when I come in. Nicole (the lady handling the service of my car) is always helpful. It makes getting my car serviced a lot easier. More

by carlos.a.nickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Sean Friar,, Devan Reed
March 19, 2023

The people are always helpful, nice and helpful. We are even able to come with no appointment More

by plgross65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
March 18, 2023

I enjoy this dealership because the staff is super friendly and personable and very helpful More

by sanfordroxi316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
March 10, 2023

From the service writer to the technician, I was very happy with the way I was taken care of. More

by clif.utter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole service
March 08, 2023

When I had some warranty work to be done, the mechanics knocked it out in record time. I am extremely happy with my service at KIA of Landing! More

by Jstevenson1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
March 08, 2023

The lady that helped me was very nice and friendly. There is Nothing to complain about More

by Elvedinaforeverer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

My last visit was February 18 if I’m not mistaken. The young lady that greeted me was Nicole. She was very professional kept me updated on what was going on with my vehicle. Nicole, to me go over and More

by caper143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole service department
March 01, 2023

Great service. And their always nice to me when I have to attend to my car. More

by havanitakubana20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
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