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1,785 Reviews of Kia of Lansing - Service Center
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Verified Customer
March 31, 2023
Like always the service was awesome. The building may have Kia on it, but I think it really starts with a people that are employed which is truly the face of Kia Of Lansing. Nicole, she The building may have Kia on it, but I think it really starts with a people that are employed which is truly the face of Kia Of Lansing. Nicole, she always go over and above, not just with me. I see how she move around making sure customers are taken care of. I also have a chance of meeting Olivier, he also was very polite and professional. People like these two make companies look really great. They definitely know the purpose and why they were hired. Which is a great reflection on Kia, Of Lansing, and the corporate. More
by caper143
Employees Worked With
Nicole and Olivier
March 31, 2023
The staff at KIA of Lansing were very kind and professional. Their customer service is outstanding and the Service Manager was awesome in providing immediate service. professional. Their customer service is outstanding and the Service Manager was awesome in providing immediate service. More
by dklump
Employees Worked With
March 30, 2023
they are always so kind, patient, and helpful. i feel genuinely taken care of as a customer. i appreciate how personable their service department employees always are. i feel genuinely taken care of as a customer. i appreciate how personable their service department employees always are. More
by aud.lockwood
Employees Worked With
Jason
March 30, 2023
The Service manager was very professional & thoughtful plus I would definitely contact Kia of Lansing for any automobile concerns. plus I would definitely contact Kia of Lansing for any automobile concerns. More
by janineklumb
March 29, 2023
We were very happy to get our car serviced as fast as we did! We had gotten a flat over the weekend, and the dealership had us an appointment by Monday! Great Staff and service dept! did! We had gotten a flat over the weekend, and the dealership had us an appointment by Monday! Great Staff and service dept! More
by eddieskaren
Employees Worked With
Service dept. Amy
March 25, 2023
They did the service that I asked them to do in a single day completely day completely More
by OPPIEJOE
March 24, 2023
Fast and very aware of what your time is worth. Always ready with answers to your questions. Always ready with answers to your questions. More
by Jeff DeLong
March 22, 2023
The appointment time was a joke. I waited 2.5 hrs for an oil change on a 4cyl. That cost more than my 2021 silverado big v8. They didn't even reset my oil monitor so it still says I I waited 2.5 hrs for an oil change on a 4cyl. That cost more than my 2021 silverado big v8. They didn't even reset my oil monitor so it still says I need an oil change on the dash. More
by twhite.1209
Employees Worked With
