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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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April 10, 2023

Whenever I went in there they always seem to care always very courteous always very friendly always very concerned More

by robroyhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The last time I was in the sales department was in 2018
April 10, 2023

They were quick fast and thorough we will trust Kia with our beautiful business and we will always go there More

by Sabine99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 10, 2023

Excellent staff for their skills and customer services very consistently. I enjoy doing business w your people. More

by Won Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
April 08, 2023

Very friendly, professional service. While waiting for my oil change, Devin my salesman, sat down and had a nice conversation with me about my car and future plans. Will be back later th More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Reed
April 06, 2023

Service department excellent, parts guy not so good needs help to be nice to customers More

by rdlead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in service, excellent !!!!! Guy in parts bad, bad
April 05, 2023

KIA sent me a notice of a free software update for my vehicle. KIA of Lansing’ Service Center was able to provide a time that worked well for my schedule. They made the update while I waited and did it i More

by mcgaughs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ambler
April 04, 2023

Everyone at KIA of landing is the best. They are very knowledgeable, helpful, understanding and caring. They understood my problem and began the repair immediately. The repair was completed More

by jerichard349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Great service, Nichole absolutely offers the best customer service with a smile and a laugh. More

by angelhigh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole, Devan Reed
April 02, 2023

The y have my car for 5 weeks plus 2 other times & not sure why it took Kia rep coming to dealership. More

by CHACHA143
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Mr. Slaght. Brooke , Devan Reed
April 01, 2023

Great service at an affordable price. Nicole kept me informed and it was complete in no time! The lounge was clean and had refreshments. More

by kennixon1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole, Brooke, Keith, Devan Reed
Apr 04, 2023 -

Kia of Lansing responded

Thank you for the kind words. We appreciate your business.

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