Kia of Lansing - Service Center

Was good. Didn't have to wai A long time. It is a pleasant waiting room. Didn't have to wai A long time. It is a pleasant waiting room. More

They don’t believe they’re customers and I had to file a BBB complaint for issues with my car they couldn’t fix. BBB complaint for issues with my car they couldn’t fix. More

Outstanding. I will recommend to those I know. Don is a true professional. Honest and he listens. I will recommend to those I know. Don is a true professional. Honest and he listens. More

Very prompt and courteous. All issues resolved. Ease in schedule and took care of recall. All issues resolved. Ease in schedule and took care of recall. More

Kia replaced my engine and now it’s running great! The service team are very knowledgeable and explain what needs to be done clearly. The service team are very knowledgeable and explain what needs to be done clearly. More

Good service, friendly people. They remembered the Christmas cards I gave them in 2022. They pointed out that two of my brake lines had been recalled, but said I could still drive They remembered the Christmas cards I gave them in 2022. They pointed out that two of my brake lines had been recalled, but said I could still drive the car safely until South Korea sent the parts. They admitted it could be six months. More

I dropped off my car via tow truck on a Friday night. My car was fixed by Wednesday! Jason explained everything to me well and answered all my questions. He is great to work with! I will keep coming to K My car was fixed by Wednesday! Jason explained everything to me well and answered all my questions. He is great to work with! I will keep coming to Kia. More

The service department tries to make you satisfied with repairs and explains well the problem repairs and explains well the problem More

Our oil change took longer than expected, but overall we were happy with the service. were happy with the service. More

The person that helped me was pleasant and polite. She was helpful and made my experience awesome. She was helpful and made my experience awesome. More