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Kia of Lansing - Service Center

Lansing, MI

4.4
1,784 Reviews

1,784 Reviews of Kia of Lansing - Service Center

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June 20, 2023

Horrible service takes forever didnt get my car til after a month horrible customer service just bad all together horrible place for your car after getting it back I all of a sudden needed my brakes done too More

by Cmedina313
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ken Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
June 19, 2023

Great service, timeliness and extra special customer care. Was given ride home and updated via text with status. More

by shawnfrank11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
June 10, 2023

The repair was prompt, I don’t have to wait long. Everyone was polite and professional. More

by jkbcounsel0904
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeter in service
June 08, 2023

Good and quick service, resting place is clean and organized, price is reasonable. The warranty is good More

by wlyuen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I told them the check engine light was on, they said the battery was dead and it was just a loose cable, within 5 minutes of driving the light came back on and he said they couldn't look at it again for 2 w More

by bythenumbers014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
June 07, 2023

Great service every time. Never had a issue with the work or the experience at Kia of lansing More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 25, 2023

Service was great. Center was very clean. Our vehicle didn’t take long at all. Definitely would Recommend. More

by RACHELLEE515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
May 25, 2023

Always a fast, friendly experience when I visit the dealership. Nichole is awesome and always a pleasure to see upon arrival. More

by tonia.lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
May 20, 2023

From start to finish the service guy I think is Jason istop notch Our Sorento is running great again thank you to the whole team More

by mueller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service 5 star
May 19, 2023

Friendly quick visit. I am always treated fairly Keith is a good people person Thank More

by cjayIst38@gmail.com
Recommend Dealer
Yes
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