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Kia of Lansing - Service Center

Lansing, MI

4.4
1,784 Reviews

1,784 Reviews of Kia of Lansing - Service Center

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July 19, 2023

This is my 6th leased car I now have the k5 and just love it great gas mileage to More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

The service technician wanted to keep the car for a day to see where the oil leak was and found the leak and repaired the engine being cleaned. More

by MICHELE1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
July 12, 2023

Nichole had me in & out in the estimated time given, good crew for my work to be done. More

by bob.corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 11, 2023

Kia of lansing is great I have a great experience with kia of lansing I had a great experience with Kia Of Lansing, they have a great service department More

by Kody Slaght
Recommend Dealer
Yes
Employees Worked With
Ryan
July 08, 2023

Excellent service & great employees, top notch work. All done w/ a smile. & Very polite ppl. More

by jaws2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in-service department & Dennis Cosby ( driver)
July 07, 2023

Has been significantly helpful and courteous, and honest since we walked through their doors as potential customers. More

by wolflett08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

The only complaint I have is the lack of rental car for a week other than that everything went smooth. More

by braytonhugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

My go to place to service my vehicle. Never a hassle when I have an issue. More

by MARAKIO101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole was amazing!!! First person to greet me and took care of me the whole time.
June 26, 2023

I always get great service there and Jason always is so helpful and honest about everything up-front. More

by kempj1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason in service dept.
June 20, 2023

Always pleased with service and staff. Very welcoming! I could not expect anything more than currently given! Top notch all the way around! Very much appreciated! Thank you! More

by Dawn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Dawn responded

Thank you!

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