Kia of Lansing - Service Center

They tried to send my wife home with a dead battery once the car was done being repaired. We had to take it to the manager for them to charge the battery so she could go home. Also found out that they disco the car was done being repaired. We had to take it to the manager for them to charge the battery so she could go home. Also found out that they disconnected the automatic start so we have to go back for them to reconnect it. They acted like it is a inconvenience on them for us to bring it back in More

Everyone was so friendly and helpful! Will definitely come back. Also took care of the problem I thought I had with my car! Thank you!! Will definitely come back. Also took care of the problem I thought I had with my car! Thank you!! More

Only had 3 technicians on duty and got me done in a reasonable time. Up and beyond good service! reasonable time. Up and beyond good service! More

Very efficient, correct prognosis and diagnosis, repairs with warranty, good customer care, very reliable, clean work environment with warranty, good customer care, very reliable, clean work environment More

They are always helpful & Jason is amazing to work with! They try there best each time They try there best each time More

Staff is very friendly and helpful. The scheduling can be a little difficult and sometimes hard to get in when you need too. The scheduling can be a little difficult and sometimes hard to get in when you need too. More

I really like this dealership I just think it’s overpriced. I would still recommend people to go because everyone is so nice and gets the job done well! overpriced. I would still recommend people to go because everyone is so nice and gets the job done well! More

Service was quick in time. Facility was good. Satisfied with service. Management was very good. Facility was good. Satisfied with service. Management was very good. More

Don't ask for review and then require written survey. Will not participate in another! Will not participate in another! More

Was very nice and efficient. Was able to answer all my questions and concerns well. Was able to answer all my questions and concerns well. More