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Kia of Lansing - Service Center

Lansing, MI

4.4
1,784 Reviews

1,784 Reviews of Kia of Lansing - Service Center

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September 09, 2023

Always great service always friendly courteous and honest love going in for service Jason is great! Unfortunately my Soul was totaled a few weeks ago More

by lolabunnee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
September 03, 2023

This dealership is awesome and the service is great. Would recommend it to anyone who needs service More

by deann50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
August 31, 2023

Charged diagnostic fee left sensor changed after leaving put in reverse 2 additional sensors quit More

by PATESTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
August 31, 2023

My experience was great. My engine was replaced sooner than I had been advised and the transaction was done smoothly. Even with my car rental. More

by Debbisoto
Recommend Dealer
Yes
Employees Worked With
Ryan
August 31, 2023

A visor was ordered for my Telluride and when it arrived it was the wrong color and this isn't the first trip. More

by billwag
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
August 26, 2023

Friendly, courteous and professional staff! They care about their customers! I highly recommend this dealership! More

by wpritzlaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Awesome service, as always. Keith and his team do a GREAT job. I bypass other Kia dealers to have my vehicles serviced here. Highly recommended! More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Slaght
Aug 25, 2023 -

Me responded

Thank you.

Aug 25, 2023 -

Me responded

Thank you.

August 21, 2023

They are always friendly and helpful and feel very comfortable bring any of the cars I have had to them More

by sdlandry413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 21, 2023

Jennifer was the best. She took my Kia sole in on time and back when she said it would be done. Be back when car has 17,000 for oil change and tire rotation. More

by 55 Chevy belair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
August 18, 2023

Came for car seat issue. They order the part and its been more than 2 weeks no follow up have been made by service center. More

by chiragmishra7
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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