Kia of Lansing - Service Center

Polite, professional Service rep was polite and professional. Service was completed within a respectable time frame professional. Service was completed within a respectable time frame More

It was fine. Took all day to fix. Ended up being a dirty sensor and was still charged 186 dollars. That was ridiculous for what was wrong. Took all day to fix. Ended up being a dirty sensor and was still charged 186 dollars. That was ridiculous for what was wrong. More

Everyone was professional and I was kept informed. The two recalls were also addressed. Yet when I have an appointment, I don't understand why it still takes an hour or longer. I have a spinal fra The two recalls were also addressed. Yet when I have an appointment, I don't understand why it still takes an hour or longer. I have a spinal fracture and a heart condition and your waiting room could be more comfortable. Thank you. More

Andy the guy at the service center was wonderful! !!!!!! He helped me more than anything. That guy deserves a raise. !!!!!! He helped me more than anything. That guy deserves a raise. More

Everyone was amazing. Didn't have to wait long. They bottled water nice & cold. Thanks again Didn't have to wait long. They bottled water nice & cold. Thanks again More

Fast friendly dealership, was helped quickly and kept up to date with the set repairs. to date with the set repairs. More

They were overwhelmed with cars. Too many appointments not far enough apart. Had a long wait for an oil change Too many appointments not far enough apart. Had a long wait for an oil change More

Great people good communication telling me what was wrong with my car and telling me what they were going to do to fix it with my car and telling me what they were going to do to fix it More

Thank you for performing the needed recall services needed as well as the needed repairs from the attempted theft needed as well as the needed repairs from the attempted theft More

Had to have engine replaced, due to class action settlement it was free!! Took less than a week and was provided a free rental car ☺️ settlement it was free!! Took less than a week and was provided a free rental car ☺️ More