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Kia of Lansing - Service Center

Lansing, MI

4.4
1,784 Reviews

1,784 Reviews of Kia of Lansing - Service Center

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November 26, 2023

Good fast service Would recommend going there for service I'm done with this servey Poorly designed servey More

by miketoy6873
Recommend Dealer
Yes
November 25, 2023

It is always a great experience at Kia of Lansing. Trust them with all of my repairs. More

by Bstroven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Great job . Nice tv in the waiting area I like your coffee machine alot . More

by tpbnana
Recommend Dealer
Yes
Employees Worked With
Service
November 25, 2023

They got my car in at the scheduled time and completed it in the estimated time. Everyone was friendly. More

by melissa@theglassfox.com
Recommend Dealer
Yes
November 24, 2023

Solid customer service. Got me in and out quickly. Always friendly and knowledgable. Wouldn’t hesitate to go back. More

by davispants8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Went in for an oil change and security check. They got it done in under an hour. Everything was great. More

by gbturner57
Recommend Dealer
Yes
Employees Worked With
Neil Miller
November 23, 2023

The dealership found the problem and ordered the parts that were on back order. They don't use the follow my car program they provided. I had to call twice just to get updated information. More

by cpebaugh
Recommend Dealer
Yes
November 23, 2023

I worked with someone who was great! Shortly after a few months my car was stolen. I don’t understand why this dealership didn’t instal a security system. Never coming back here again More

by Perezdelacruz.alex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not here
November 23, 2023

Setting up the appointment was simple using the online system. The staff were courteous and welcoming. I dropped off the car before heading to work and it was an easy check out when I returned. Excellent More

by LIPSCOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
November 22, 2023

Helpful and informative She was helpful, and found more deals for me. She informed me of other ways to deal with my bill More

by Dragon7w
Recommend Dealer
Yes
Employees Worked With
Mirabell
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