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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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December 29, 2023

Waited for a few weeks to hear back about warranty. Had to keep calling in order to obtain information. Once vehicle was in for repair work, it was quick and good service. More

by Nora
Recommend Dealer
No
Employees Worked With
Idk, too many people....
December 29, 2023

It was great It was great and satisfiable. All the people are kind and nice. My car is great now thanks More

by leeyou72
Recommend Dealer
Yes
December 29, 2023

Paying over $100 for a replacement key fob is understandable, but charging more money to program it was a little much. Programming it should have been a courtesy in my opinion. More

by sheldonstahl
Recommend Dealer
Yes
December 28, 2023

Excellent Outstanding customer service. The staff was very helpful The service department did an great job on finding out what the issue was with my car and the service was fast and great More

by BBALLEN5151
Recommend Dealer
Yes
Employees Worked With
Robert
December 27, 2023

I have been completely satisfied with the service I have received since I bought the car in 2021. I referred my sister in law to Staci and she bought a Seltos. She loves her car too. Great people to work wi More

by Labsanimalfarm
Recommend Dealer
Yes
Employees Worked With
Andy Hicks & Staci Alexander
December 26, 2023

Andy was very kind and made my visit pleasant He helped me out and went the extra mile. More

by RBURDETTE444
Recommend Dealer
Yes
Employees Worked With
Andy I think
December 26, 2023

Efficient courteous service as always It's always a pleasure to visit the Lansing Kia. Personnel and service are high quality and always available for questions. More

by chrisalice1048
Recommend Dealer
Yes
December 26, 2023

It was easy No problem It was a no stress experience I will go back More

by kilbourn1086
Recommend Dealer
Yes
December 23, 2023

The people at Kia have been great each time I purchased a car and this is my third. I really enjoy All three of my Kia’s. Kody was wonderful. More

by debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Service was on schedule and done quickly. My car was waiting at the door for me. Excellent service More

by mikerisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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