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1,782 Reviews of Kia of Lansing - Service Center
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October 19, 2024
Appointment was easy to schedule. They were very efficient with my time which I appreciate. Very thorough. . They were very efficient with my time which I appreciate. Very thorough. . More
by tshepard131
Verified Customer
October 17, 2024
Love this one too much all the time at their. Thank you for KIA Again. Thank you for KIA Again. More
by Matthew
October 17, 2024
Kody was magnificient! He certainly knows his business and KIA is fortunate enough to have Kody in its employ. I could`t be happier with the service he provided me. One He certainly knows his business and KIA is fortunate enough to have Kody in its employ. I could`t be happier with the service he provided me. One sharp young man! More
by dan.vartanian
Employees Worked With
October 14, 2024
Good service. Needs better customer service. Rough experience. If it wasn't for the fact that I had already signed a contract and had to switch to a different car Needs better customer service. Rough experience. If it wasn't for the fact that I had already signed a contract and had to switch to a different car I would not be doing business with Kia. More
by terrylphifer
Employees Worked With
October 11, 2024
I was able to make a same day appointment, the intake rep was helpful and work was accomplished within expected time limits. was helpful and work was accomplished within expected time limits. More
by akjmaurer
Employees Worked With
October 10, 2024
I had a bad car buying experience from another dealership that left me with a car that does not fully function. Keith in the service department was great and really helped me though some service and support that left me with a car that does not fully function. Keith in the service department was great and really helped me though some service and support challenges. More
by Ryan
Employees Worked With
Robert
October 09, 2024
Excellent service and customer service. My car broke down on my way to watch my daughter play soccer, I’m from Ohio, and they were able to provide me with instructions and a diagnosis quick My car broke down on my way to watch my daughter play soccer, I’m from Ohio, and they were able to provide me with instructions and a diagnosis quickly. Great people. More
by Sargo219
Employees Worked With
Richard ??? Svc dept
October 05, 2024
Initially charged 1400 for repairs stating the coils needed to be changed to resolve the issue and also routine repairs of alignment adjustments and new tires and oil change would be necessary. We Talke needed to be changed to resolve the issue and also routine repairs of alignment adjustments and new tires and oil change would be necessary. We Talked down to the minimum maintenance for 450 for just the coil and oil change. The repair did not even fix the issue. The catalytic converter was the initial problem and was not discovered by the shop but discovered on our own investigation when we got the vehicle back home.. We will be looking elsewhere for maintenance, to ensure the issue gets resolved in one trip instead of this potential scenario occurring again. More
by kalebdockter
Employees Worked With
Robert
