Kia of Lansing - Service Center

They did what they said they would in a timely manner. Good communication! Way better than my previous experience at the Chicago dealership!!!! Good communication! Way better than my previous experience at the Chicago dealership!!!! More

Quick service, friendly staff, reasonable prices I like that you were able to explain what was going wrong with my car and what needed to be fixed that you were able to explain what was going wrong with my car and what needed to be fixed More

Thought my car was under warranty but was told it wasn't because I'm second owner and it has 84000 miles. I bought pre certified from a Kia dealer with original 10 yr 100000 warranty because I'm second owner and it has 84000 miles. I bought pre certified from a Kia dealer with original 10 yr 100000 warranty More

Very friendly and Nichole was great! I love the coffee machine in the lobby. Amazing! I love the coffee machine in the lobby. Amazing! More

Had an 8:30 appointment. They got my car right in. There were 2 recalls, the were taken care of, along with an oil change & tire rotation They got my car right in. There were 2 recalls, the were taken care of, along with an oil change & tire rotation More

I needed maintenance and rear brakes I was treated very well and they worked fast since I needed to wait for my vehicle. well and they worked fast since I needed to wait for my vehicle. More

Ray was very accommodating and worked hard so I wasn't left without a vehicle while waiting for my tire to come in left without a vehicle while waiting for my tire to come in More

Very easy to work with and quick to get my repairs completed Will recommend to everyone completed Will recommend to everyone More

The person who checked me in was great. The check in man was very nice The check in man was very nice More

Communication was not timely, mechanic had extreme difficulty understanding issues presented to him and was unwilling to troubleshoot a secondary issue. difficulty understanding issues presented to him and was unwilling to troubleshoot a secondary issue. More