Kia of Lansing - Service Center

Professional, kind, helpful Kia of Lansing is always very helpful and customer service focused. Very happy with the service helpful and customer service focused. Very happy with the service More

The engine failed in our 2012 KIA Sportage. Ray was the service person who helped with the fix. It was completed much quicker than expected. Ray was the service person who helped with the fix. It was completed much quicker than expected. More

Professional, friendly and efficient. My experience at the dealership was great. They were professional, friendly and efficient. My experience at the dealership was great. They were professional, friendly and efficient. More

Very friendly and helpful. I am deaf and they were great. Quick turnaround time also I am deaf and they were great. Quick turnaround time also More

She was kind and explained everything to me which made the experience less anxiety filled for me. the experience less anxiety filled for me. More

I was greeted quickly in the service department by someone who was friendly, very attentive, and thorough. He was sure to take care of a special request I had. My oil change was done quickly and my ca someone who was friendly, very attentive, and thorough. He was sure to take care of a special request I had. My oil change was done quickly and my car was brought around for me. The send-off from the team was very friendly and I was asked again if they could do anything else for me! More

I've always had great experiences here at Kia The service is excellent. My vehicles are always amazing and I enjoy coming here for new cars. is excellent. My vehicles are always amazing and I enjoy coming here for new cars. More

Oil and filter change on car. Job was done within the hour. Had an appointment Job was done within the hour. Had an appointment More

The person who assisted me in the service department was very helpful and took the time to explain what was being done and why it was needed. It also was an easy process to drop off and pick up. very helpful and took the time to explain what was being done and why it was needed. It also was an easy process to drop off and pick up. More

I appreciate how quick Rey got me in for Oil Change. Another reason I chose to have that service there because I couldn't open the hood and the latch is broken. I was told that the latch is rusty and ne Another reason I chose to have that service there because I couldn't open the hood and the latch is broken. I was told that the latch is rusty and needs lubrication. After the oil change service, I took the car for a cheaper brake service as I was advised and found out that the mechanic who did the oil changed did not even lubricate the latch. It was disappointing but overall I still rate it as 4. More