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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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January 23, 2024

Nicole was phenomenal. She is always very kind and polite. She truly cares about the customers experience. More

by will.nagel15
Recommend Dealer
Yes
Employees Worked With
Nicole
January 20, 2024

I Really love the customer service and would definitely recommend Kia to all my friends. More

by lateeatate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Very professional. I had questions & they were answered. If the technician was unsure if the correct answer he checked to make sure he was correct. He also helped me wi More

by SHOWONRD
Recommend Dealer
Yes
Employees Worked With
Will respond after Sunday
January 17, 2024

Great service, very customer oriented. They are very committed to quality and customer satisfaction in both sales and service. More

by landrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

I dropped off the vehicle and left I don't know what to say to this More

by melissa24693
Recommend Dealer
Yes
January 15, 2024

Its fine. He kept me updated better than any other time I've been in for service. More

by RJMOEDERM
Recommend Dealer
Yes
Employees Worked With
Ray?
January 15, 2024

Great! I was able to get my questions answered! My car was brought to me because of the ice. More

by lmarshall5049
Recommend Dealer
Yes
January 15, 2024

Was glad that I was able to get in and out a reasonable amount of time More

by ARoby
Recommend Dealer
Yes
January 15, 2024

It was clean and professional. Extremely pleasant and comfortable. Everything was done in a timely fashion. More

by georgesy
Recommend Dealer
Yes
Employees Worked With
Brandon
January 14, 2024

I liked working with Ray. He was straight up and honest with me, which I appreciate. More

by MMDWYER1
Recommend Dealer
Yes
Employees Worked With
Ray
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