Kia of Lansing - Service Center

He was very helpful in finding out tire prices for my Sorento and printed them out for me. He educated me on each set he printed out and took the time to make sure I understood them. He did not rush me a Sorento and printed them out for me. He educated me on each set he printed out and took the time to make sure I understood them. He did not rush me at all. Very knowledgeable and very professional. A+ More

Quick. Efficient and the gentleman was pleasant Dang you're really making this more difficult than it has to be. He was excellent 5 stars Efficient and the gentleman was pleasant Dang you're really making this more difficult than it has to be. He was excellent 5 stars More

Nichole met the car as soon as I got there. She already had all my info on hand and proceeded quickly to service. Her estimate of 2 hours was cut down to less than 1 hour. She is always great! She already had all my info on hand and proceeded quickly to service. Her estimate of 2 hours was cut down to less than 1 hour. She is always great! More

It was a Welcoming Atmosphere at Kia Service Center and I didn't wait for a long time. Nichole was very helpful and she did listen to all of my concerns. didn't wait for a long time. Nichole was very helpful and she did listen to all of my concerns. More

Nichole was great. The oil change was much faster than I anticipated and she took great care in checking for any recalls on my vehicle. The oil change was much faster than I anticipated and she took great care in checking for any recalls on my vehicle. More

Andy apologized for not cleaning up the birdseed in my car after changing the air filter the previous time it was in. (he said he didn't notice it after they changed it.) He's very efficient at getting th car after changing the air filter the previous time it was in. (he said he didn't notice it after they changed it.) He's very efficient at getting the supplies that I needed. I thought it was nice that he remembered and apologized More

Professional, explained the work performed in detail, friendly and fast. A very comfortable and positive experience. friendly and fast. A very comfortable and positive experience. More

Quick, easy to work with. All around positive experience. Appointment and repair all handled in a timely fashion. All around positive experience. Appointment and repair all handled in a timely fashion. More

Quick, efficient service. Easy to schedule on my time frame. Will definitely use next time I need service. Easy to schedule on my time frame. Will definitely use next time I need service. More