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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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March 15, 2024

Listeners and polite Both Dan and Chris were responsive to my concerns about repairs and to my needs when I asked them to look for missing objects in my car and if I could get a courtesy ride back to the s More

by mcottrell9
Recommend Dealer
Yes
Employees Worked With
Don and Chris
March 15, 2024

Efficient, professional, excellent With an appointment it is very easy to get the service(s) I needed. More

by Donald P
Recommend Dealer
Yes
Employees Worked With
Lonnie or maybe Ronnie? Seemed Like the Service Mgr.
March 15, 2024

Very knowledgeable and friendly She has always been very positive and focused on customer service More

by Jbdance
Recommend Dealer
Yes
Employees Worked With
Female in service department
March 10, 2024

It was great. They are efficient and love the shuttle service Wouldn't change a thing. More

by A_YOUNGLOVE01
Recommend Dealer
Yes
March 09, 2024

They were fast. Very efficient with their service. Friendly and receptive. The water in the lobby was nice More

by cuttie96gh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nichole
March 09, 2024

I brought my car in for regular maintenance. I waited in the waiting room and used WiFi to work. I had a nice exchange with Robert and staff member while checking out. More

by jmaitlan
Recommend Dealer
Yes
Employees Worked With
Robert
March 07, 2024

She made sure I was seen promptly for an oil-leakage problem (I was a drop-in) More

by kelly98
Recommend Dealer
Yes
Employees Worked With
The woman at the service garage check-in. Nicole?
March 07, 2024

Best service in America. Best service America has ever seen. Honest and helpful people at an affordable price. More

by Andregrangeiro
Recommend Dealer
Yes
Employees Worked With
Ray
March 07, 2024

Ray was very friendly & very quick doing the recall work on my car. Andy was also very helpful in getting my appointment coordinated. I couldn't have asked for a better experience. More

by Jules62
Recommend Dealer
Yes
Employees Worked With
Ray
March 06, 2024

Easy to set up appointment. Fast, courteous, friendly, knowledgeable, and reputable people from beginning to end. Highly recommend. More

by katn8paws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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